Hej,
Så jeg undskylder for forsinkelsen i mit svar af en eller anden grund indtil i morges, hvor jeg ikke modtog dine e-mails med besked om, at et svar fra dig er blevet afsluttet, og jeg venter på mit svar. Min konto er helt opdateret, og dine e-mails går heller ikke til min spam-mappe, så... ja...??
Men alligevel vil jeg vedhæfte et par skærmbilleder, og på dem vil du bemærke 2 bonusser, som jeg ikke husker at have accepteret. En af dem er for 0,70 cents??? Så det er et rødt flag for mig lige der. Du vil se i begyndelsen, at jeg accepterede en bonus og gennemførte den nævnte gennemspilning for den nævnte bonus. Så de sidste to bonusser aner jeg ikke, hvad de er, eller hvor de kom fra, fordi jeg aldrig har foretaget en indbetaling for dem, og jeg har heller ikke accepteret dem. Lad os også lade som om, at jeg accepterede dem, jeg skulle stadig have modtaget de 900, som de shortet mig alligevel, fordi jeg ville have gennemført det gennemspil, der krævedes, for da jeg vandt, spillede jeg stadig i lang tid for at sikre, at jeg gjorde hvad som helst Der var behov for gennemspilningskrav. Jeg sørgede for det - det var det, jeg gjorde, fordi jeg blev ved med at tjekke den skærm, der blev vist på de skærmbilleder, som jeg gennemførte.
Jeg er ikke ny i, hvordan dette system fungerer. Jeg ved, at når en bonus accepteres, har du som regel altid et gennemspil, der skal mødes, før nogen udbetaling er tilladt. Jeg ville ellers ikke gå igennem alle disse problemer.
På bundlinjen indsatte jeg, accepterede en bonus, spillede, vandt en stor mængde penge og fortsatte derefter med at spille, indtil jeg nåede mine gennemspilningskrav. Hvordan skulle jeg ellers have vidst, hvornår jeg kunne udbetale penge, hvis jeg ikke var opmærksom på, hvor jeg var på gennemspilningskravene?? Jeg skulle have kigget på den information. For ikke at nævne det faktum, at jeg også ville have bemærket de mærkelige sidste 2 bonusser før. Så ville jeg ikke rejse dette argument til at begynde med.
De spiller en slags lyssky spil, og det er BS! Jeg gjorde alting på den rigtige måde, og det er bundlinjen.
Jeg kan også give skærmbilleder af de mange sider med spil, jeg har spillet, som viser, hvor meget jeg spillede, og hver transaktion for hvert spin, der blev foretaget. Det bliver et væld af sider, men jeg kan levere dem, hvis det er nødvendigt. Lad mig venligst vide.
Jeg beklager igen for forsinkelsen i mit svar, og jeg sætter pris på al din hjælp i denne sag.
~Steve
Hello,
So I apologize for the delay in my response for some reason up until this morning I was not receiving your emails notifying me that a response from you has been completed and waiting for my response. My account is all current and your emails are not going to my spam folder either so... yeah....??
But anyway I will attach a couple of screenshots and on them, you will notice 2 bonuses that I have no recollection of ever accepting. One of them being for .70 cents??? So that's a red flag to me right there. You will see in the beginning I did accept a bonus and completed said playthrough for said bonus. So those last two bonuses I have no idea what they are or where they came from because I never made a deposit for them nor did I accept them either. Also, let's pretend I did accept them I still should've received the 900 that they shorted me anyway because I would've completed whatever playthrough was required because when I did win I still played for a long time to ensure that I did make whatever playthrough requirements was needed I made sure that - that was what I did because I kept checking on that screen shown in the screenshots that I completed said playthrough.
I'm not new to how this system works. I know that when a bonus is accepted you usually always have a playthrough to meet before any cashout is allowed. I would not be going through all this trouble otherwise.
Bottom line I deposited, accepted a bonus, played, won a large amount of money, and then continued to play until I reached my playthrough requirements. How else would I have known when I could cash out if I wasn't paying attention to where I was at on the playthrough requirements?? I would've HAD to be looking at that info. Not to mention the fact that I would've noticed those weird last 2 bonuses before as well. Then I wouldn't be raising this argument to begin with.
They are playing some kind of shady game and it's BS! I did everything the right way and that's the bottom line.
I can also provide screenshots of the many pages of games I played that show just how much I played and each transaction for every spin that was made. It's going to be a ton of pages but I can provide those if needed. Please let me know.
Again I apologize for the delay in my response and I appreciate all your help in this matter.
~Steve
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