Hej, jeg ved ikke præcis hvilken Curacao-licens der har dette som en mulighed, at hvis du selvudelukker dig selv i ét casino og siger du vil have det for hele gruppen, kan det lade sig gøre.
Sådanne casinoer er der ikke mange af, og du bør altid tjekke vilkårene og betingelserne, for bare fordi du udelukker dig selv i det ene, betyder det ikke, at du kan gøre det i de andre, selvom de er i samme gruppe. Der er mange casinoer, hvor du skal gøre det manuelt i hvert enkelt casino. Alternativt kan det være fint at skrive en e-mail til Curacao licensing og stille dette spørgsmål, eller det kan være nyttigt at finde nogle oplysninger om licensmyndigheden.
Måske ville dette hjælpe - Licensmyndigheder ⬅️
Nick har i hvert fald forklaret dig alle de vigtige grunde til, at din klage blev afvist og anbefalet dig derfor at gå til myndigheden, hvis du føler, at det kan løses.
Tror du han vil gå efter det eller ej?
Hello, I don't know exactly what Curacao license has this as an option, that if you self-exclude yourself in one casino and say you want it for the whole group, it can be done.
There aren't many casinos like that and you should always check the Terms and Conditions, because just because you self-exclude in one doesn't mean you can do it in the others, even if they are in the same group. There are many casinos where you would have to do it manually in each one. Alternatively, it might be fine to write an email to Curacao licensing asking this question or it might be useful to find some information about the licensing authority.
Maybe this would help- Licensing authorities ⬅️
Anyway, Nick has explained to you all the important reasons why your complaint was rejected and therefore recommended you to go to the authority if you feel that it can be solved.
Do you think he'll go for it or not ?
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