Jeg ville aldrig overveje at tage mit liv. Det er sådan en egoistisk ting at gøre. Jeg elsker mig selv for meget. Jeg elsker min kone, 3 børn, 2 svigerdatter, 3 børnebørn, 5 søstre og alle mine niecer, nevøer og deres børn.
Kun én gang tænkte jeg på at gøre det. I 1986 var jeg 27 år gammel og 9 år i mit job som den største Ford-forhandler i staten. Jeg blev ansat den 16. august 1977. Den dag, hvor Elvis Presley gik. Det var mit første job. Jeg var serviceafdelingen. butiksbetjent, der tjener $2,65 i timen. Efter 8 måneders rengøring af drivlinjevæske, kølevæskespild og tømning af 15, 55 gallon skraldespande. Jeg ville sige op. Den dag jeg skulle give mit 2 ugers varsel, blev servicepladsens portner/betjent fyret. Han sneg sig lejemål ud efter arbejde og ind igen før arbejde. Han åbnede og lukkede butikken. Han blev fanget, da han drak og forulykkede med bilen. Hans job var at rydde servicekørslen for biler, der kom ind til service og reparationer og vedligeholde området, hvor disse biler var parkeret. Han bragte også bilerne til kunden, når de hentede deres biler. Jeg fik det job, indtil der blev fundet en afløser. Er en erstatning fundet? Jeg troede, at denne afløser ville være for mit pedeljob. Dengang Ford-biler var POS-servicerådgivere stoppede til venstre og højre på grund af stresset fra nye bilkøbere, der klagede over problemer med deres biler. Omkring et år sagde en rådgiver op på stedet uden varsel. Jeg blev kaldt til mit lederkontor og blev tilbudt Advisors job som trainee. Jeg var nødt til at tænke over det. Kunderne var ondskabsfulde, jeg var 19 og vidste ikke, om jeg ville være i stand til at håndtere den stress, som rådgiverne fik hver dag. Jeg spurgte min far, om jeg skulle tage forfremmelsen. Han sagde, "Jeg vil ikke fortælle dig, at du skal acceptere det eller ej" Jeg var sur, men han fortsatte med, alt hvad jeg vil sige er, at du aldrig kan være tilfreds med, hvor du står i livet, du skal altid være lære og forbedre dit lod i livet. Vil du være meget hjælpsom hele dit liv? Min leder sagde det samme om at være meget imødekommende. Jeg takkede ja til jobbet. Til sidst var rådgiverne før mig rejst. Jeg modtog mange strålende kundeundersøgelser, da jeg rykkede ind i top 20 af rådgivere i vores distrikt med over 250 forhandlere.
Som tiden gik, havde ejeren åbnet 7 andre forhandlere. Det var så på mit 9. år, at min manager skulle blive servicedirektør, der fører tilsyn med alle de andre forhandlere. Det var da jeg blev tilbudt stillingen som servicechef for den største Ford-forhandler i staten. Der var 33 personer i afdelingen. 24 teknikere, 4 rådgivere, 3 butiksassistenter, min sekretær og garantiassistent..
Jeg var 27 år gammel. Startede som 18-årig, tjente $2,65 i timen & 9 år senere, Manager tjener $70K om året. Næsten alle teknikerne var der stadig, da jeg begyndte at rense deres boder.
Jeg gør bare det bedste jeg kunne. Fordoblede nettooverskuddet, øgede vores kunde-CSI, Customer Satisfaction Index, fra 5 til 10, Samt flere andre benchmarks, der gav mig Bronze Managers Medallion-prisen for Excellence in Service Management. I de 14 år, forhandleren har eksisteret, havde ingen anden servicechef modtaget prisen.
Min leder, der blev direktør, var ikke så glad, som jeg var. At gøre det bedre end ham var ikke engang i mine tanker. Jeg kendte ikke engang numrene på afdelingen. Det var først efter, at både Ford & Isuzu-distriktets repræsentanter gjorde mig opmærksom på de dystre tal fra afdelingen.
Lang historie er det blevet til. Min leder havde anklaget mig for uretmæssig tilegnelse af midler, ikke sandt, og efter 2 år ved roret blev jeg fyret. Mit liv blev vendt på hovedet. Det var første gang, jeg tænkte på at tage mit liv, men så slemt som det er blevet, elskede jeg stadig livet. Jeg huskede en sætning fra en PMA-bog, jeg læste år før. Den sagde: "Med enhver modgang kommer kimen til en lige eller bedre fordel" Også "Vindere giver aldrig op, og kvittere vinder aldrig." De næste 6 år viste sig at være svære, og det endte med, at jeg gik sammen med en kusinemand med at røve en bank. Det er rigtigt. Jeg er en dømt bankrøver. Fik 52 måneder i føderalt fængsel, baseret på Federal Sentencing Guideline, for en førstegangsforbryder. Det ironiske ved dette er, at den eneste gang, jeg havde skaffet flest penge på én gang, var at røve banken, og mere at vinde ved roulette, og jeg kan sige, at jeg er bedre til roulette end bankrøveri. LOL Gør dit eget held! Skål!
I would never consider taking my life. It's such a selfish thing to do. I love myself to much. I love my wife, 3 children, 2 daughter in-laws, 3 grandchildren, 5 sisters, & all of my nieces, nephews & their children.
Only once I thought about doing that. In 1986, I was 27 years old & 9 years into my job a the largest Ford Dealership in the state. I was hired on August `16, 1977. The day Elvis Presley passed. It was my first job. I was the service dept. shop janitor, earning $2.65 an hour. After 8 months of cleaning powertrain fluid, coolant spills, & emptying 15, 55 gallon trash barrels. I was gonna resign. The day I was to give my 2 week notice, the service lot porter/ attendant was fired. He was sneaking rentals out after work & back in before work. He opened & closed the shop. He was caught when he was drinking & crashed the car. His job was to clear the service drive of cars coming in for service & repairs & maintaining the area where those cars were parked. He also brought the cars to the customer when picking up their cars. I was given that job until a replacement was found. Replacement was found? I thought that this replacement was gonna be for my janitor job. Back then Ford cars were P.O.S. Service Advisors were quiting left & right due to the stress of new car buyers complaining of problems with their cars. About a year an Advisor quit on the spot without notice. I was called to my managers office & was offered the Advisors job as a trainee. I had to think about it. The customers were vicious, I was 19 & didn't know if I would be able to handle the stress that the Advisors got everyday. I asked my dad if I should take the promotion. He said, "I'm not gonna tell you to accept it or not" I was pissed, but he continued with, all I'm gonna say is that, you can never be satisfied where you stand in life, you must always be learning & bettering your lot in life. Do you wanna be a lot attendant all your life? My manager said the same thing about being a lot attendant. I accepted the job. Eventually the Advisors before me had left. I was receiving many glowing customer surveys as I moved into the top 20 of advisors in our District of over 250 Dealerships.
As time went on, the owner had opened 7 other dealerships. It was then coming up on my 9th year that my Manager was gonna become the Service Director overseeing all of the other Dealerships. That's when I was offered the position as Service Manager of the largest Ford dealership in the state. There were 33 people in the department. 24 Technicians, 4 Advisors, 3 shop attendants, my secretary, & Warranty Clerk..
I was 27 years old. Started at 18, earning $2.65 an hour & 9 years later, Manager earning $70K a year. Almost all of the Techs were still there when I started cleaning their stalls.
I, in just doing the best job that I could. Doubled the net profit, increased our customer CSI, Customer Satisfaction Index, from 5 to10, As well as several other benchmarks earning me the Bronze Managers Medallion award for Excellence in Service Management. In the 14 years the dealership has been in business no other service manager had received the award.
My manager who became the director wasn't as happy as I was. Doing better than him wasn't even on my mind. I didn't' even know the numbers of the dept. It was only after both the Ford & Isuzu district reps brought to my attention the dismal numbers of the dept.
Long story this has become. My manager had accused me of misappropriation of funds, not true, & after 2 years at the helm, I was fired. My life was turned upside down. This was the first time I thought about taking my life, but as bad as things have gotten, I still loved life. I remembered a sentence from a PMA book I read years before. It said, "With every adversity, comes the seed of an equal or better benefit" Also "Winners never quit, & quitters never win." The next 6 years proved to be difficult, that ended up with me going along with a cousins husband with robbing a bank. That's right. I'm a convicted bank robber. Got 52 months in Federal Prison, based on the Federal Sentencing Guideline, for a first time offender. The irony of this is, that the only time I had procured the most money at a once was robbing the bank, & more winning at roulette & I can say that I'm better at roulette than bank robbery. LOL Go make your own luck! Cheers!
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