1 år siden
I tried 17 times via support email to get self excluded but always the same. They ask me if want to continue the self exclusion. And then nothing happens. 17 TIMES
I can’t get self excluded on slotuna
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1 år siden
This really shouldn't happen to anyone at any casino, and it makes me sad to read it.
Just if I may ask, have you clearly stated to them the reason for self-exclusion, please?
If the reason is due to gambling problems and you write to them this information, they should close the account right away.
1 år siden
of course I said the reason. That I can’t stop playing and I’m losing too much. And nothing happens
1 år siden
I'm sorry to say that, but it is not clearly said, unfortunately, even though the casino should see the signs of a gambling issue.
Please remember, that it is very important to write it clearly and explain that you struggle with some gambling problems, if so.🙏
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