3 år siden
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Signed up when their Casino was approved by AGCO in Canada.
The first time playing on their site, I received lots of straight losing games of zero payouts, no scatters, no bonus spins popping up, deposit after deposits of poor game payouts and not one withdraw.
Contacted live chat, which they do have, the Agent, wouldn't offer a bonus and wanted to end the chat.
Experiencing the mentioned while playing on their site, I decided to take a break. Upon returning, I managed to withdraw a tiny amount of $40 kept some funds in my account, then nothing but straight games of zero payouts, no scatters and 14 deposits later of the same crap, I contacted live chat again, only to hear is there something I can help you with and again, no bonus offered, so again activated a break.
In my opinion for Players that decide to play on BetBally, you were warned, but you decide.
Not fun at all. Have you reported to the casino, perhaps? As the review says chat is not available the whole time...
I'm trying to find out the level of support you might possibly get. 🤔
Hello Radka.
I have chatted and talked to them dozens of times. Same old story. Clear your browsing history, do a full restart and that should take care of things. I can't be certain if this is happening to others or not, but in my mind Ballybet should shut the defective slots down until the problems are resolved.
I am by any stretch a mathematician but it would seem to me that every time I a forced to perform a shut down that my odds of winning are decreased.
Any advice would be greatly appreciated.
Hello.
When we are facing a technical issue spotted by a user we suggest the same. Even though we are not a casino the most common troublemakers still remain the same (caches, cookies, temporary memory files stocked in the browser history, and so on).
I fear there is nothing you have not yet heard. 🙁 I also understand one may be suspicious about the games under these circumstances, in such a case try to share your experiences with the game provider.
I agree the casino should not offer malfunctioning games, the question is how many others have reposted the issues as you have.
I'm sorry to say that, but it is not within my power to help you.
Just one ultimate solution, withdraw the balance and stop playing there. Considering leaving, have you ever encountered similar issues while playing in a different casino? 🤔
The casino is licensed by iGaming Ontario.
If you need to know more about the license, you can find it in this guide. 🙂
But why do you want to lodge a complaint about what happened at the casino?
Jeg var aldrig i stand til at bekræfte og hæve, selvom jeg prøvede i henhold til reglerne og derefter kontaktede dem, og de fortalte mig, at kontobekræftelsen og tilbagetrækningen blev annulleret. De lukkede kontoen uden at returnere indbetalingerne, og jeg blev aldrig informeret om, hvorfor udbetalingen blev annulleret, eller hvorfor kontoen blev lukket, og mine indbetalinger ikke blev returneret.
I found complaining is a waste of time, best to get the casino to fix the issue. I own 3 properties so losing a $100 isn't anything to me and I have played on over 100 casinos, some issues with them, but I make notes, then move on. How much out of pocket did you lose?
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Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.