9 måneder siden
Hvis du vil diskutere noget i relation til Betyoner Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Betyoner Casino – generel debat
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9 måneder siden
Hvordan hæver man fra Betyoner til Binance eller en anden tegnebog?
Automatisk oversættelse:
9 måneder siden
Jeg er fra Chile, og jeg har gennemført omsætningen af min velkomstbonus. Med den saldo lykkedes det mig at tjene en god sum penge i TRY-kryptovalutaen... men sandheden er, at jeg ikke kan finde en metode til at hæve min saldo til Binance... Når jeg kontakter support, giver de mig ingen oplysninger, de siger bare, at jeg skal vente... al hjælp er velkommen.
Automatisk oversættelse:
9 måneder siden
Hi, I wanted to say that support should be able to help you with this. It occurs to me that if you don't see it there as a withdrawal method, then maybe the casino doesn't have it. Or maybe they are working on some technical flaws and that's why it's not there, but they should clarify that.
Did you try to ask them specifically if the method will be there? Did you try to ask if you could choose another method?
9 måneder siden
Angående hjælp med metoden, så får jeg den ikke. Jeg fik at vide, at den specifikke metode til mit tilfælde ikke er tilgængelig endnu, men at den snart vil være det, men det er over en måned siden... Jeg ved ikke, om metoden nogensinde vil være tilgængelig...
Automatisk oversættelse:
9 måneder siden
Does that mean that no other one can be selected?
If it takes that long, I would definitely lodge a complaint and we will try to help somehow. A month is too long for the casino to communicate with you about withdrawing and sending you money.
Are you in?
9 måneder siden
Sandheden er, at jeg ikke kan finde nogen metoder, der er kompatible med min region. For eksempel har jeg installeret Parara- og Popy-appsene, men ingen af dem tillader mig at oprette en konto fra Chile. Jeg har vedhæftet et billede af metoderne.
Automatisk oversættelse:
9 måneder siden
Okay please, use the link I sent you in my previous reply. Try to describe the situation to our team and we will try to help you. I think the casino should be able to help you with the whole thing, but as I see it is not happening.
7 måneder siden
Guys! What happened to you? I am waiting fro 1 week just to get 1 sentence reply from a guy who has not even read my email and my complaint. You have not much opened complaint. You caqn hire me, i can work 3times faster than whole your team.
7 måneder siden
You actually need to mind the timer on your complaint, you know.
We have hundreds of complaints our team has to deal with every day, so the help would surely be appreciated. Contact our HR with your offer.
7 måneder siden
I know that there is a timer i need to wait. But at least i want my complaint to be read by you and ask proper question. But what i see now, that specialist have not even carefully read my complaint
7 måneder siden
Please be sure that every one of our resolvers takes all the complaints seriously and always does everything possible to get those solved in the best possible way.
5 måneder siden
This casino doesn't pay out anymore. I don't recommend it to anyone.
5 måneder siden
Could you be more specific, please, and tell us what happened there?
5 måneder siden
They say the account is undergoing some kind of verification and don't say when it will be completed. This has been going on for a month!
Everything was fine, I was losing money, winning a little, they kept withdrawing until I was in the red, but as soon as I started winning they stopped withdrawing
5 måneder siden
Sounds like a garbage casino
Redigeret
5 måneder siden
They say the account is undergoing some kind of verification and don't say when it will be completed. This has been going on for a month!
Everything was fine, I was losing money, winning a little, they kept withdrawing until I was in the red, but as soon as I started winning they stopped withdrawing
5 måneder siden
Have they informed you what kind of checks, though? Is already your account fully verified?
Perhaps our complaint team could look into this situation. What do you say? 🤔
5 måneder siden
My account has been verified for a long time. I played a little at the casino and bet on sports. Everything was fine for two months, but as soon as I won money, they started talking about some kind of investigation.
For the first week, they talked about the finance department and how they needed to review my withdrawal request.
A week later, they said something about some technical team, and I'm waiting for a response from them.
Two weeks later, they started saying they were reviewing my bets.
I think they're just making up an excuse not to pay!
Support says there's been no response from the team, and there's no deadline for a review either!
5 måneder siden
Oh, so it is related to sports betting. Unfortunately, we don't deal with such issues, as we have no expertise there.
I hope that they will get it solved soon, though.
Do you have any idea what could trigger it, though? To check your bets?
5 måneder siden
Yes, of course, I have ideas. I started winning. I can't find any other explanation, since there's been no official response for a month as to why my withdrawal is being delayed.
A month is quite a long time. And at any other decent casino, the issue would have been resolved by now. But they simply ignore me and keep repeating the same thing: there's no response from the technical team.
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