Jack Casino – generel debat

Hvis du vil diskutere noget i relation til Jack Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg begyndte at spille på denne side i fredags, jeg indsatte med krypto for at være præcis bnb, jeg betalte omkring en værdi af 500 € og jeg er nu omkring 1400 € Saldo, i 2 dage har jeg forsøgt at hæve, men den ikke-understøttede valutameddelelse er konstant vist , assistancen siger, at det er et generelt problem, der vil blive løst hurtigst muligt, jeg vil modtage info på mail ... 48 timer og ingen har hørt, jeg begynder at lugte ... er det sket for nogen andet?

Hello,

I'm sorry, this truly seems like a general problem to me. Hard to guess how long the solution will take. Try to be patient, please.

Since there are no complaints submitted against this casino yet, I can't advise.

Let us know when something changes. 🙏

Det lykkedes mig at trække mig tilbage i morges fra pc'en ... ærligt talt ved jeg ikke om problemet kun var på mobile enheder, de kunne have fortalt mig, det er i behandlingsstatus jeg opdaterer dig hvis de betaler mig ...

Hello,

that is pretty interesting, thank you for letting us know. Now I'm wondering whether the casino even knows about the possibility of submitting the withdrawal using the PC version.

Anyway, hoping that this was the last issue and you'll get your winnings soon. 🤞

Jeg bekræfter, at jeg har modtaget gevinsten

Awesome! Thank you for such positive news 🙂.

What are you going to do now that you know that the withdrawal works at least on PC...?

Jeg vil fortsætte med at spille på siden, fordi kryptovalutaer kan bruges, og den har et godt tilbud på sportsplaner og markeder ... timingen for rapportering af væddemål og tilbagetrækning af gevinster kan helt sikkert forbedres ...

Sounds quite good 🙂 In this case, I wish you only the best of luck.

Come check on us sometimes, I'd like to hear if you notice some improvements in the meantime in the casino.🤔

Hello Cryptominers2017,

We are glad that you have received your funds successfully. We had an issue regarding BNB currency and now it is all fixed. Wish you the best experience at our casino

Regards,

Ja, men kun fra desktopversionen af webstedet, nej fra mobiltelefonen (iPhone 13, Safari)

Indbetaling uden bonus, indtjening 7000 euro tilbagetrækning. Hurtig .

Jeg anbefaler, at du går i den rigtige retning.

Hello there,

so the KYC is smooth either, right?

Anyway, I believe I have never asked you before, so do you usually play without any bonus?

Hej Radka,

ja Kyc'en er hurtig, selvom jeg har et råd.

I alle kasinoer uden undtagelse,

Jeg sender dokumenter til verifikation, spiller ikke før bekræftet.

Lad casinoet vide dette, og de vil være meget hurtigere.

Det fungerer med alle.

Hi Valter,

this is a bit of excellent advice I'd say. 👍

Sadly I can recall few players saying that not every casino accepts that, but it's always good to ask!🙂

Hej Radka,

Jeg forstår, at et kasino, der ikke accepterer dette, ikke vil være i god tro.

Hvis vi i dag går til et kasino, før vi går ind, skal vi fremvise identifikation, skal modellen være sådan for at undgå mange KYC-klager.

Det har jeg gjort i lang tid.

Nogle gange åbner jeg endda en konto, og jeg sender ikke engang noget, og det er casinoet, der konstant sender e-mails, og beder dig om at fuldføre registreringen ved at sende dokumenterne.

I guess that tons of players who wish to play immediately after the first deposit would disagree. Me? I like the idea.

Casinos remind you of the registration so you come back and play 🙂, I believe that registration and verification are not the same things.

Hej Radka,

mener, at alle bona fide kasinoer verificerer uden nogen indbetaling.

For én ting har ingen direkte indflydelse på en anden.

Så snart du indtaster kontoen efter registrering, kan de spore din mobiltelefon.

Sandheden er, at mange kasinoer og ikke få, mange spillere åbner en konto hos deres kone, bror, ven osv., fordi de ikke læser T&C'erne.

Og de gør det ofte uden ondskab, i disse tilfælde kan du indbetale, hvad du vil, casinoet vil aldrig erklære, at du har flere konti. kan bruge

50 tusind euro. Kasinoet og hvem som helst,

de siger ingenting.

Værre er det, hvis du indbetaler og vinder, så bliver alle argumenter brugt.

Så tillykke fra casinoet med din sejr!

Er de oprigtige, tror jeg ikke 👎! 🇧🇷

Hi Valter.

Well, I read complaints every single day of the week, hence I can't agree with you ultimately.

My general experience is different when it comes to registration, verification, and even for breaching the multiple accounts rule.

The casinos don't want to delay players from playing or depositing so they even allow people to play even if the deposit is still "in progress" because every transaction takes a couple of hours, or a few days in case of bank transfer, another delay would be the full KYC right from the beginning - not very popular for the casinos, since they normally verify only players that had actually won and submitted the withdrawal.

The registration is set to be as quick as possible too, because the player may lose interest to play in the casino if the initial registration seems to be "complicated". Some casinos award players for email and phone verification to make sure that players will go through it. On the other hand, some casinos only ask for phone verification only in case of withdrawal.

The verification can be quite different in casinos licensed by MGA and in casinos licensed elsewhere, this is another factor to be considered, the next one should be the country of residence of the player, which can affect the verification too.

Would be nice if all players must go through the verification first yes, but even now, when this is not a standard, lots of players still prefer crypto casinos and anonymous casinos to avoid verification at all.

I'll leave the rest for next time. 🙂

Stay well.

I made a deposit via BTC on Saturday. After it was confirmed on the blockchain but still wasn't posted to my account, I contacted support. They had me send the details of the transaction, which I provided. Sent proof of where I bought/sent it to the address they provided me. I feel like that is all easily and quickly verifiable, though correct me if I am wrong.

After a few minutes, I was told that my support request had been Escalated to another team, and that this other team would soon contact me and resolve the issue of my missing deposit. Obviously, since I'm here complaining, that was not the case. I've logged in on their casino once per day, rehashed my support appeal, and I receive the same response...the Escalators will take care of the Escalated and all I can do is wait for the Escalation to Escalate.

Six days later, the Escalatarians have yet to contact me and my deposit is still not reflected in my account balance.

Seems like they have a good rep...ive told the support people who are willing to speak to me (some just straight up pull the 'i said good day sir!' bit on me) that I know it wasn't their fault or whatever...but that I am still going to ask them about my deposit once per day to remind them that I am still here and still want to be compensated in some manner. Perhaps with a shiny new Escalade?

I told them that it is easily proven with what I have provided them that I did indeed make the deposit, and asked if they could just give me free spins on a game for roughly the amount of my deposit. No dice...which is odd for a casino....seems like they'd have dice.

Anyways, my general feeling about this issue is that my missing deposit simply is not important to them. As I stated, it was not a large deposit, so they probably think that, if they wait long enough, I'll go away...and when I go away, it will be no big loss.

I sincerely don't think my deposit going missing was anything purposeful or done out of greed or malice, but I do feel that the number of days and complete lack of communication on the matter are signs of either (1) a lack of give a f&#% or (2) a lack of competence...although I suppose it could be a combination of the two.