casino withholding tournament prizes and free spins unless i refer friends

I'm thinking about it, and it's definitely an unpleasant situation. It's hard to say how this actually works in a situation where a casino runs a tournament with free spins.

I know that when it comes to bonuses, casinos don't always have to give them to a player—it can be based on their own decision. There doesn't necessarily have to be anything specific behind it.

However, if you participated in a tournament, didn't break any rules, and the only way to get the prize is by referring friends, then I'm not sure if we can really help with something like that. I would probably say not.

In theory, you can try opening a complaint with us, but I want to be honest in advance that it's quite possible we wouldn't be able to help. Still, you don't lose anything by trying and at least asking our team how you should proceed in such a case.

Overall, it doesn't seem very user-friendly, and I would also be concerned that even if you refer friends, the casino might later ask for something else again before you can actually receive any prize or free spins. Personally, I would probably leave it and not play at such a casino.

Can you also tell me which casino do you referring to?

You can edit your post yourself or delete it if you want, so I will not do it for you. I do not want it to look like I am removing something unnecessarily.

Basically, you had an assumption or an opinion in your first post, but in your second post you explained the situation, so I think it is completely fine to leave it here. Anyone who reads it will see that you simply made a mistake and that you did not know how it worked.

Regarding whether recommending friends is required or how the referral system works, I am not sure. I do not even know which casino you are talking about, so you can let me know.

As for the friends you are supposed to recommend or invite to the casino, it would probably be best to ask the casino directly whether it is mandatory or whether it is just something you can do voluntarily and it does not affect anything related to tournaments if you do not do it.

When we are talking about our tournaments, can you show me or tell me where it says that you have to refer any friends? I do not think we have this written anywhere.

So the answer is that you do not have to do that in order to win a prize. You only need to finish in a prize-winning position and still be there when the tournament ends.🙂