Modtag en værdikupon på €50

Godmorgen. Jeg vandt 50€ i det ugentlige spil, der sluttede den 23. juli. Hvornår modtager jeg værdikuponen?

It usually takes around two to three weeks, depending on when Juraj receives responses from the other players who also won the tournament and when he receives the vouchers. So I’d expect it to take roughly that long.

Fortæl mig, skal jeg svare? Tak.

If Juraj has already sent you an email asking you to confirm your email address, then yes, you need to reply to that email. After that, there’s nothing else you need to do for now, you just have to wait.

Jeg har ikke modtaget nogen e-mails endnu

Sometimes I want to be in your place, despite the wait😀

Dette er den anden pris, jeg har modtaget

If you haven’t received an email from Juraj yet, that means he probably hasn’t sent them out yet, so you’ll just have to wait.🙂

Godmorgen. Jeg har allerede svaret på den e-mail, Juraj sendte. Jeg har endnu ikke modtaget præmiegavekortet på 50 €.

Yeah I saw you replied.

Other players haven't so please a little bit more patience.

Your prize will be by you in a short time I hope. 🙂

God eftermiddag. Jeg har ikke modtaget værdikuponen på €50 endnu. Er der et problem?

Flåde

I saw that you should get it in the nearest time, if not I will ask Juraj about the whole situation.

Okay. Jeg venter på dit svar. Tak for din tid.

Flåde

God eftermiddag. Jeg har allerede modtaget værdikuponen på €50 fra Jobo-præmien. Nu kan jeg ikke indløse værdikuponen. Hvad skal jeg gøre? Tak for din opmærksomhed. Frota

God aften

Jeg fulgte trinnene for at aktivere gavekortet på €50. Til sidst var beløbet €41,37. Jeg ved ikke, hvor jeg kan finde det beløb, så jeg kan bruge det til at shoppe på Amazon... Når jeg går til Amazon, beder de om en kode for at gennemføre købet, men jeg har ikke en. Hjælp mig venligst. Tak.

Er der et problem med min konto? Jeg sendte en besked, men jeg kan ikke se den her.

Hvordan indløser jeg de €41,37 fra værdikuponen?

Hi, thanks for explaining the issue.

If you selected Amazon when redeeming the voucher, you should normally receive or be able to access a separate Amazon gift-card code afterwards. Please check the email you used for the redemption, including your spam/junk folder, and also try opening the original GoGift redemption link again to see whether the Amazon voucher and its code are available there.

Please also make sure that the Amazon gift card matches the Amazon marketplace you're trying to use, for example Amazon.es if the voucher was issued for Spain, as Amazon gift cards are generally tied to a specific marketplace.

Regarding the €50 becoming €41.37, I don't want to guess why that happened without seeing the exact redemption details. It could be related to the currency or the reward option selected, so it would be useful to check what currency the original voucher was issued in and what exactly was selected during redemption.

If the voucher already shows as redeemed but you still haven't received or found an Amazon code, I will ask Juraj what to do in this situation.

De €41,37 blev konverteret til lokal valuta. Jeg har ikke en Amazon-kode til at indløse bonussen. Jeg købte et Amazon-gavekort for €41 som anmodet. Gavekortet vises ikke på Amazon, så det kan anvendes som rabat på mit køb, selvom jeg har det i min kurv. Tak.

Okay, let me please contact Juraj and when I have more info, I will get back to you.