The player from Azerbaijan was accused of bonus abuse by Allspins Casino, despite having adhered to all rules and only played allowed games. The casino withheld his balance of €873 along with his deposit, labeling him a "money launderer," which he disputed vehemently. The Complaints Team resolved the issue, confirming that the player's account and funds were reinstated after reviewing the case and finding no evidence of wrongdoing. The complaint was marked as 'Resolved' in the system.
Spilleren fra Aserbajdsjan blev beskyldt for bonusmisbrug af Allspins Casino, på trods af at have overholdt alle regler og kun spillet tilladte spil. Casinoet tilbageholdt hans saldo på €873 sammen med hans indbetaling og kaldte ham en "hvidvasker", hvilket han kraftigt bestred. Klageteamet løste problemet og bekræftede, at spillerens konto og midler blev genoprettet efter at have gennemgået sagen og ikke fundet beviser for forseelser. Klagen blev markeret som 'Løst' i systemet.