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Hello Casino Guru friends, on March 13, 2026, I deposited 230 USDT into my brazino777 account, which never arrived. I've attached proof of this, and since that day I haven't seen any solution. I check almost every day to ask, and it's always the same. At first, they told me to wait 15 business days in these cases, and more than 15 business days have passed; it's now April 9th, and all they keep telling me is to wait 24 hours for the payment provider's response. But that's the same repetitive answer from their live chat. So, for this reason, I hope you can help me with my deposit. Thank you very much.

hola amigos de casino guru el dia 13 de marzo de 2026 he depositado 230 USDT a mi cuenta brazino777 el cual nunca llego a mi cuenta adjunto pruebas del mismo y desde ese día no veo solución alguna casi todos los dias entro preguntando y siempre es lo mismo al inicio me dijeron que en estos casos espere 15 dias habiles y la fecha ya paso mas de 15 dias habiles ya estamos 09 de abril y lo unico que me siguen diciendo es que espere 24 horas a esperar que dice el proveedor de pagos pero esa es la misma respuesta repetitiva de su chat en vivo entonces por esta razon espero que puedan ayudarme con mi deposito muchas gracias.

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Dear EUGENIASAB11,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

To clarify your issue:

• Have you received any communication from the casino regarding your deposit?
• Have you attempted to contact any other support channels besides live chat (e.g., email or phone)?
• Was there any specific error message you received during the deposit process?
• Could you provide any additional communication you had with the casino? This can include screenshots, emails, or chat records. You can send me all the documents to: petra.h@casino.guru or post your screenshots to the thread.

Thank you again for your cooperation.

Best regards

Petra