Dudespin Casino - Spillerens konto forbliver åben på trods af selvudelukkelse.

Dudespin has not closed my account despite multiple messages, and has reopened it twice without my request even though the account has been closed due to gambling addiction.

I demand my deposits back and a permanent ban from the site.

Dudespin ei ole sulkenut tiliniä useista viesteistä huolimatta, ja ovat avanneet sen kahteen otteeseen uudelleen ilman pyyntöäni vaikka tili on ollut suljettu peliriippuvuuden vuoksi..

Vaadin talletuksiani takaisin ja pysyvää kieltoa sivulle

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Jeesbox,

Thank you very much for submitting your complaint. I’m sorry to hear about your issue with Dudespin.

To better understand the situation and assist you effectively, could you please provide more details by answering the following questions:

• Is your account currently accessible?
• Have you received any responses/confirmation from Dudespin regarding your requests? If so, when?
• Can you provide details about the instances when your account was reopened without your request?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petra