HitNSpin Casino - Spillerens konto er blevet lukket.

Hi, they closed my account when I requested a portion of the balance I was withdrawing when they asked me for a selfie of the crypto wallet next to my face with the wallet address which was almost impossible to do in, which once I sent the selfie, they blocked my account.

Salve, mi hanno chiuso l'account quando avevo richiesto una parte del saldo che stavo prelevando quando mi avevano chiesto il selfie del portafoglio crypto accanto alla mia faccia con l'indirizzo del portafoglio di cui era quasi impossibile farlo in, cui una volta mandato il selfie, mi hanno bloccato l'account.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate your winnings?
• Did you accumulate your winnings with or without a bonus?
• Have you made any successful withdrawals from this casino before?
• Is there any chance that someone from your household or using the same IP address also created an account at this casino?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika