Lucky Meister Casino - Spillerens udbetaling er forsinket.

I need your help. I've been waiting for my payment since August 26th. Support keeps repeating itself. They forward it, they forward it again, and in the end, nothing happens. Can you help me? I've been waiting for more than 7 business days now. I can't take it anymore. Can you help me?

Thanks

Ich brauche ihr Hilfe ich warte seit 26 August auf meine auszhalung der support wiederholt sich. Sie Leiten es weiter sie leiten es weiter am Ende passiert nichts. Könnt ihr mir helfen ic warte nun seit mehr als 7 Werktage darauf ich mag nicht mehr könnt ihr mir helfen

danke

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Have you passed the full KYC verification, or at least submitted any identity documents to the casino for KYC?
• What types of games did you play to accumulate the winnings you've been trying to withdraw?
• Did you accumulate these winnings with or without a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika