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Hello, on June 24, 2026, I requested a withdrawal of PLN 29,000, I went through the entire account verification process, after many contacts with the casino, I keep getting the answer that the withdrawal will be made after 14 business days, this period has passed and the funds have not been withdrawn without giving a reason, it is an obvious fraud.

Witam dnia 24.06 .2026 zleciłem wypłate środków w ilości 29000 zł , przeszedłem przez cała weryfikacje konta , po bardzo wielu kontaktach z kasynem uzyskuje cały czas odpowiedz ze wypłata nastąpi po 14 dniach roboczych , ten okres minoł a środki nie zostały wypłacone bez podania przyczyny , to jawne oszustwo

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate the winnings you're trying to withdraw?
• Did you accumulate these winnings with or without a bonus?
• Have you been asked to provide a source of funds during your verification as well?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika