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I would like to file a complaint regarding Paripesa's handling of my withdrawal requests.

I have been trying to withdraw my funds for an extended period and have already submitted four withdrawal requests. I have now been asked to submit a fifth withdrawal request, which I believe is an unreasonable delay.

The explanations provided by Paripesa have been inconsistent. Initially, I was told that my withdrawals could not be processed because of "technical difficulties." After waiting and following their instructions, I was later informed that there is no Skrill account associated with the withdrawal details.

This explanation does not make sense because I have previously used Neteller and have been following the payment instructions provided by the operator. The reason for rejection keeps changing, and I have not received a clear or consistent explanation of what is actually preventing my withdrawal.

What concerns me most is that deposits were accepted without any issues, while every withdrawal attempt has been delayed or rejected for different reasons. I believe the operator is unfairly delaying payment of my funds.

I respectfully request that Paripesa provide a clear explanation for each rejected withdrawal request and process my withdrawal without further unnecessary delays.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with PariPesa Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible to you? Can you log in?
• Is your player's account verified?
• Is there any history of previous successful deposits and payouts in this online casino using the same payment method?
• Have you completed the wagering requirement of the bonus you received on June 30th?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Laid,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru