Jeg vil gerne indgive en klage over Paripesas håndtering af mine udbetalingsanmodninger.
Jeg har forsøgt at hæve mine penge i en længere periode og har allerede indsendt fire udbetalingsanmodninger. Jeg er nu blevet bedt om at indsende en femte udbetalingsanmodning, hvilket jeg mener er en urimelig forsinkelse.
Forklaringerne fra Paripesa har været inkonsekvente. I starten fik jeg at vide, at mine udbetalinger ikke kunne behandles på grund af "tekniske problemer". Efter at have ventet og fulgt deres instruktioner, blev jeg senere informeret om, at der ikke er nogen Skrill-konto tilknyttet udbetalingsoplysningerne.
Denne forklaring giver ikke mening, fordi jeg tidligere har brugt Neteller og har fulgt betalingsinstruktionerne fra operatøren. Årsagen til afvisningen ændrer sig hele tiden, og jeg har ikke modtaget en klar eller ensartet forklaring på, hvad der rent faktisk forhindrer min udbetaling.
Det, der bekymrer mig mest, er, at indbetalinger blev accepteret uden problemer, mens alle udbetalingsforsøg er blevet forsinket eller afvist af forskellige årsager. Jeg mener, at operatøren uretfærdigt forsinker udbetalingen af mine penge.
Jeg anmoder respektfuldt Paripesa om at give en klar forklaring på hver afvist udbetalingsanmodning og behandle min udbetaling uden yderligere unødvendige forsinkelser.
I would like to file a complaint regarding Paripesa's handling of my withdrawal requests.
I have been trying to withdraw my funds for an extended period and have already submitted four withdrawal requests. I have now been asked to submit a fifth withdrawal request, which I believe is an unreasonable delay.
The explanations provided by Paripesa have been inconsistent. Initially, I was told that my withdrawals could not be processed because of "technical difficulties." After waiting and following their instructions, I was later informed that there is no Skrill account associated with the withdrawal details.
This explanation does not make sense because I have previously used Neteller and have been following the payment instructions provided by the operator. The reason for rejection keeps changing, and I have not received a clear or consistent explanation of what is actually preventing my withdrawal.
What concerns me most is that deposits were accepted without any issues, while every withdrawal attempt has been delayed or rejected for different reasons. I believe the operator is unfairly delaying payment of my funds.
I respectfully request that Paripesa provide a clear explanation for each rejected withdrawal request and process my withdrawal without further unnecessary delays.
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