The player from Italy submitted three withdrawal requests totaling €1,500 on August 13 and 14, 2025, but had not received any of the funds after more than 20 days. Despite multiple inquiries to customer support, they only received vague responses regarding the delay. The issue was resolved with the cooperation of Wild Robin Casino, leading to the successful processing of the withdrawals. The complaint was marked as 'resolved' in our system.
Spilleren fra Italien indsendte tre udbetalingsanmodninger på i alt €1.500 den 13. og 14. august 2025, men havde ikke modtaget nogen af pengene efter mere end 20 dage. Trods flere henvendelser til kundesupport modtog de kun vage svar vedrørende forsinkelsen. Problemet blev løst i samarbejde med Wild Robin Casino, hvilket førte til en vellykket behandling af udbetalingerne. Klagen blev markeret som 'løst' i vores system.