Hej Kristina,
Jeg oprettede min konto den 16. juli. Alle indbetalinger og udbetalingen blev foretaget samme dag.
Min id-bekræftelse blev godkendt af deres automatiserede system, men da jeg uploadede mit adressebevis (bankudtog), mislykkedes systemet, og det sagde, at det vil blive gennemgået af det relevante team.
Min første tanke om, hvorfor det mislykkedes, var, da jeg tilmeldte mig, i Adresse-sektionen, jeg var ikke i stand til at skrive et '/', da feltet siger, at det kun accepterer bogstaver og tal. Det står der på min adresse. For eksempel; 2/2 12 Johnson Street. Så på mine kontooplysninger viste det 22 12 Johnson Street. (Dette er ikke mine rigtige adresseoplysninger).
Jeg havde ingen bonus, da jeg vandt pengene. Min samlede gevinst var omkring £1100, hvis jeg husker rigtigt, jeg hævede £800 og spillede med resten, indtil jeg tabte den.
Tak.
Hello Kristina,
I created my account on the 16th of July. All of the deposits, and the withdrawal were made on the same day.
My ID Verification was approved by their automated system, but when I uploaded my Proof of Address (Bank Statement) the system failed it and it said it will be reviewed by the relevant team.
My first thought as to why it failed was when I signed up, in the Address section, I was unable to type a '/' as the field says it only accepts letters and numbers. My address has that in it. For example; 2/2 12 Johnson Street. So on my account details it showed 22 12 Johnson Street. (These aren't my real address details).
I had no bonus when I won the money. My total win was around £1100 if I remember correctly, I withdrew £800 and played with the rest until I lost it.
Thanks.
Redigeret
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