3 år sidenOriginalOversættelse
Fantastisk design, og jeg havde faktisk håbet på meget mere. Indsatte 100 euro i dag og forsøgte flere gange at indløse en bonus, men det virkede ikke. Derefter på efterspørgsel. Jeg fik at vide, at bonussen ikke engang eksisterer. Selvom jeg sendte et skærmbillede. Du kunne ikke åbne den, og så blev jeg smidt ud af chatten. Derudover spiller du næsten kun dine penge ned. Sikke en skam.
- Flot design
- Ingen bonus muligt
- Support kun på engelsk og ingen idé om din egen bonus
- Penge bliver bare opslugt af maskinerne
Automatisk oversættelse:
Beem Casino
3 år siden
Dear Peppels,
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
