Fuldstændig ubrugelig support.
Modtager flere e-mails fra dem.
Få popup-vinduer til selv COOKIES.
MEN... De kunne ikke bare fortælle kunden, at de skal. Udfør AKYC-tjek, før kunden får lov til at spille.
Og de vil ikke fortælle dig noget, selvom de talte med dig hele tiden, indtil du foretager en indbetaling.
SÅ ..... De fryser kontoen og foretager KYC-tjekket efter at de vil lade dig vide, at du skal vente i 72 timer.
Mit problem handler ikke om de penge, der er indeni. Mit problem er, at jeg føler, at jeg bliver snydt, jeg føler, at jeg blev ført i en fælde.
Jeg følte mig så forfærdelig.
Vi har hele tiden spildt al den indsats, jeg har lagt i, så jeg er i stand til at spille.
Det skuffede mig virkelig.
Complete useless support.
Receiving multiple emails from them .
Getting popups for even COOKIES.
BUT... They couldn't just tell the customer that they need to. Perform AKYC check before the customer is allowed to play.
And they won't tell you anything, even if they were talking to you the whole entire time until you do a deposit.
THEN ..... They freeze the account and do the KYC check after that they will let you know to wait for 72 hours.
My problem is not about the money that is inside. My problem is that I feel like I am being scammed, I feel like I was led into a trap.
I felt so horrible.
We've all the time I wasted all the effort I put in so that I am able to play.
It really disappointed me.