Bonussen virkede ikke, jeg brugte mere end en time i live chatten på at klage over det, mens kundeservicepersonen spillede dum. På andre sider er sådan noget blevet håndteret på mindre end fem minutter.
Det var ikke muligt for dem at tilføje bonussen manuelt, selvom de indrømmede, at fejlen var i deres system!
The bonus didn't work, I spent more than an hour in the live chat complaining about it while the customer service person played dumb. On other sites, such a thing has been handled in less than five minutes.
It was not possible for them to add the bonus manually, even though they admitted that the error was in their system!