2 år sidenOriginalOversættelse
Worst customer service I’ve experienced. 1) I made a deposit by credit and debit cards. They listed the 2 deposits as "CyberPinkHunters" and "PinkPixelSeekers"! So now I’m embarrassed to go into my bank or contact my credit card because I have a "porn" site listed. They make you feel like a pervert. 2) Their T&Cs say they process documents in 7 days. After 8 days and numerous follow-ups, I can’t even get a person to respond to my emails. Do your research. This casino is one of the worst for payouts. Also, their T&Cs say you can receive payments by check. Now they say only international wire transfer. 3) Before I sent in my documents, I tried to speak to an agent online. I was 18th in line and it took 90 minutes for this person to respond. She wasn’t very helpful, except insisting I could only receive an international wire transfer. All this nonsense over a withdrawal that is only $1,400. I feel sorry for people who hit jackpots.
- None
- Unacceptable customer service
- Horrible reviews online
- Credit/Debit card users beware!!
- Don’t expect them to follow their T&Cs unless it benefits them.
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