Så efter at jeg blev snydt af dette casino to gange (CasinoGuru hjalp mig med at rydde begge sager, og jeg takker jer for det!!!), skete der en tredje ubehagelig oplevelse.
De første to sager handlede om turneringsgevinster og omkring 2600 euro i alt. De ønskede ikke at kreditere beløbet, og da de endelig gjorde det ved hjælp af dette forum, tilføjede de en x1 indsats til begge gevinster, selvom det tydeligt stod i turneringsbetingelserne, at turneringsgevinster kan trækkes tilbage uden indsatskrav.
Med hensyn til den tredje oplevelse: Jeg påbegyndte en hævning på 80 000 HUF (som i øjeblikket er omkring 195-200 euro) den 21. januar, fordi jeg stadig havde nogle penge på siden og stadig ingenting. Ubrugelig kundesupport gør ikke andet end at undskylde og beder mig om at være tålmodig.
Aldrig set sådan et patetisk, modbydeligt sted som dette.
So after I got scammed by this casino twice (CasinoGuru helped me clear both cases and I thank you guys for that!!!), a third unpleasant experience happened.
The first two cases were about tournament winnings and roughly 2600 Euros altogether. They didn't want to credit the amount and when they finally did with the help of this forum, they added a x1 wager to both winnings, even though it was clearly stated in the tournament terms & conditions, that tournament winnings are withdrawable with no wager requirement.
As for the third experience: I initiated a withdrawal of 80 000 HUF (which is currently about 195-200 Euros) on the 21st of January because I still had some money on the site and still nothing. Useless customer support does nothing but apologize and asks me to be patient.
Never seen such a pathetic, disgusting site like this.