De annoncerer, at en velkomstbonus på 150 % gives med den første indbetaling på $20 - $200. Dette blev annonceret til mig direkte i en e-mail sendt til mig fra Flush såvel som på deres hjemmeside. Jeg indsatte $85 og modtog aldrig bonussen. Kundeservice fortalte mig, at for at gøre krav på en bonus skal brugerindstillingerne have bonusindstillingen slået til. Ingen steder i vilkårene står der, at du skal slå noget til for at få en bonus. Så fortalte kundeservice mig, at indstillingen for bonusindstillingen altid er automatisk slået til, så hvis min bonus ikke blev anvendt på min konto, må det skyldes, at jeg skulle have gået ind i mine indstillinger og slået bonusindstillingen fra. Jeg ved ikke engang, hvor indstillingerne er for at gøre det, og jeg ville heller ikke have tænkt mig at gøre det. Så fortalte kundeservice mig, at bonussen alligevel kun ville have været 100 %, ikke 150 %. Jeg viste ham den e-mail, de sendte mig, som indeholder det link, jeg klikkede på, som går til deres hjemmeside, hvor der står, at der er en 150% velkomstbonus med enhver indbetaling mellem $20-$200. Intet svar. Dette er et andet online fupkasino.
They advertise that a 150% welcome bonus is given with the first deposit of $20 - $200. This was advertised to me directly in an email sent to me from Flush as well as on their website. I deposited $85 and never received the bonus. Customer Service told me that in order to claim a bonus the user settings have to have the bonus option turned on. Nowhere in the terms does it state that you have to turn anything on to claim a bonus. Then Customer Service told me that the bonus option setting is always automatically turned on so if my bonus did not get applied to my account it must be because I had to have gone into my settings and turned the bonus option off. I don't even know where the settings are to do that nor would I have thought to do that. Then Customer Service told me that the bonus would have only been 100% anyway, not 150%. I showed him the email they sent me that contains the link I clicked that goes to their website where it states there is a 150% welcome bonus with any deposit between $20-$200. No response. This is another online scam casino.