4 år sidenOriginalOversættelse
Meget dårligt casino gav mig en bonus på 20 dollars, som jeg spillede og fik til at vinde 951 dollars, problemet var, da jeg prøvede at bekræfte min konto for at kunne hæve gevinsterne, men de kom med den undskyldning, at da jeg registrerede mig, gjorde jeg det. ikke angav mit husnummer, da jeg skrev min adresse, og af den grund annullerede de mine gevinster, det forekommer mig meget uretfærdigt, at de for en så lille fejl, derfor holder fast i ikke at betale dig så uheldigt, at de leder efter den type påskud meget dårlig oplevelse med dette casino, der kun fik mig til at spilde min tid
- De leder efter undskyldninger for ikke at betale dig
- De spilder bare din tid med verifikation
- Den mindste fejl og dine gevinster annulleres
Automatisk oversættelse:
3
ClubWorld Casinos
4 år siden
Hi Wolwer007,
It is always disappointing for us to read a complaint. So let me respond as to why we have taken this decision:
Firstly our Bonus Terms and Conditions state:
28. Before claiming any bonus or promotion, please ensure all contact details on your account are correct (Name, Address, Email Address, Telephone Number). This information must be correct before claiming any bonus or promotion for winnings to be valid.
I appreciate this could have been an error and just missed off, however, you did also open several other accounts across some of our other brands and you failed to provide the first part of your address on all of those attempts which raises how you could make the same mistake several times.
So our position remains the same.
Thanks,
The Club World Team
It is always disappointing for us to read a complaint. So let me respond as to why we have taken this decision:
Firstly our Bonus Terms and Conditions state:
28. Before claiming any bonus or promotion, please ensure all contact details on your account are correct (Name, Address, Email Address, Telephone Number). This information must be correct before claiming any bonus or promotion for winnings to be valid.
I appreciate this could have been an error and just missed off, however, you did also open several other accounts across some of our other brands and you failed to provide the first part of your address on all of those attempts which raises how you could make the same mistake several times.
So our position remains the same.
Thanks,
The Club World Team
