1 måned siden
Den er 2 måneder gammel!!!!
denne beslutning er latterlig!!!
jeg har stadig ikke modtaget mine penge!!!
Automatisk oversættelse:
1 måned siden
Selvfølgelig holder de op med at svare, når de ikke har ret!!!
For 2 måneder siden i dag bad jeg casinoguruen om hjælp, og alt de gør er at beskytte 22bet!
intet resultat af klagen og ingen penge!
ingen penge til at fortsætte min medicinske behandling for afhængighed!
Pas på alle! Spil ikke og klag ikke her, I spilder kun jeres tid!
Automatisk oversættelse:
1 måned siden
I’m really sorry you’re feeling this frustrated and overwhelmed.
However, I need to correct a few things for the community, because what you are describing does not reflect the actual situation:
Your complaint is still open and actively being investigated. It has not been closed, and it has not been decided yet. That is why there is no outcome and no payment at this stage.
Casino Guru is not "protecting the casino". Our role is to examine the evidence, verify the timeline, and make sure the responsible gambling request is assessed correctly before any conclusion is reached. That process takes time, especially in complex cases.
I understand how difficult this is for you, but posting accusations and repeating the same statements on the forum does not speed up the investigation and does not change the outcome.
As soon as the complaint reaches a conclusion, the result will be published for everyone to see.
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