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Hello! Good evening, I am trying to withdraw money from 1xslots.casino. My requests have been rejected due to lack of documentation. I have sent the documentation by email to security and it seems to be of no use.

They ask me this

"

Please pay attention to the requirements of the Security Department.

Please provide us with screenshots from the Binance website or application where the deposits were made. Also provide us with a screenshot of your Personal Account.

Screenshots should not be cropped, your personal data and transaction data should be clearly and completely visible.

"

Can someone give me some help?

Hola! Buenas noches estoy intentando retirar dinero de 1xslots.casino.. me han rechazado las solicitudes por falta de documentación.. he enviado la documentación por correo a seguridad y parece no haber caso.

Me solicitan esto

"

Please pay attention to the requirements of the Security Department.

Please provide us with screenshots from the Binance website or application where the deposits were made. Also provide us with a screenshot of your Personal Account.

Screenshots should not be cropped, your personal data and transaction data should be clearly and completely visible.

"

Alguien puede darme una ayuda

Hmm jeg så, at du allerede kommunikerer med casinoet i den officielle tråd, hvilket er en god ting. Jeg synes også, at de beskrev ret godt, hvad der skal til for at bestå betalingsmetodebekræftelsen.

Har du stadig et problem med denne situation, eller er det okay?

Hello! Yes! I have been in contact with the casino. Which is good.. they have requested the information of documents, I presented them and they have notified me that everything is in order.

I can't withdraw via binance at the moment due to technical issues. But it seems that everything has been resolved. I'll close the thread.

Hola! Si! He estado en contacto con el casino. Lo cual es bueno.. me han solicitado la información de documentos, los presenté y me han notificado que está todo en orden.

De momento no puedo retirar por binance por problemas técnicos. Pero parecería todo haberse solucionado. Cerraré el hilo.

Det er jeg meget glad for. Så hvis det lykkes dig at hæve pengene, så lad mig det vide, så vi kan være sikre på, at alt gik godt. 🙂

Hi Jaro! Everything went well with the withdrawal, not using the Binance method, but using an alternative.

So everything has been resolved favorably.

I would like to take this opportunity to thank the forum because establishing communication through this means has been of great help.

Hola jaro! Ha ido todo bien con el retiro del dinero, no por el método de binance, pero si por una alternativa.

Así que se ha resuelto todo favorablemente.

Aprovecho a agradecer al foro porque establecer comunicación por este medio a sido de gran ayuda

Du er velkommen, det er præcis, hvad dette forum og klagebehandlingscentret er til for.

Men hvis jeg må vide, hvilken betalingsmetode endte du med at bruge? 🙂