Bonusser blev frosset af Captain Cook/Casino Rewards

Er der andre der har erfaringer? Da jeg begyndte at spørge om bonusser, blokerede de endda mig fra kundeservice 😀

Hello velli2, bonuses are fully controlled by the casino and therefore it is up to the casino who gets the bonus and who doesn't. Bonuses are a great marketing tool paid by the casino and it is also a great marketing strategy for attracting new players and it is a powerful tool simply because such casinos mainly focus on getting new players in. Let me ask you after how long time, since you have registered in casino, you start asking for the bonus? 🙂 And in how many cases has it already happened to you? Thank you

Har været kunde hos casinoet i mange år. Måske endda 10 år. De har et VIP bonussystem, hvor du får point ved at spille. Denne uge har også sendt mange indbetalingsbonustilbud. Jeg reagerer selvfølgelig ikke på dem mere, og jeg spiller ikke på det casino

Hello, ok, thank you. Ten years is quite long time, indeed. It means there were not much problems during past years up to now, right? I would be curious after how long time they activate it again if we speaking about live chat. And where do you play now btw?

De vil ikke engang snakke med mig mere 😀 I dag spiller jeg paf.com (giver aldrig indbetalingsbonusser, men virkelig pålidelige og hurtige betalinger) og caxino.com (ind imellem problemer med kontobekræftelser)

You mentioned you started asking about bonuses, but how often did you ask for the bonuses? Some players come to ask for bonuses couple times a day and when they're declined, they may use some abusive language towards the customer support. I can imagine that could get you banned, otherwise, it doesn't make much sense.

Jeg har ikke bedt om bonusser. Jeg har kun brugt de tilbud, der er sendt til mig. Jeg har forsøgt at anmode om at bruge de bonusser, jeg har optjent

Hello, I decided to join the conversation too 🙂

So, what did you mean by the first post you posted in this thread? I just found it hard to realize how you know that you have already earned any bonuses. Are we talking about a loyalty program maybe?

Anyway, can you, on the other hand, recommend a casino that meets your expectations, please?

Kasinoet giver point for at spille, og de burde kunne konverteres til penge. Samtidig med at de sender indbetalingsbonustilbud, går disse til samme pointkonto. Der har jeg nu €117 i bonuspenge foran, som de nægter at give mig

Oh, I see now. But those are still bonus points - bonus money, right?

Stay away from those casinos

Do you have bad experience with these casinos?

Yes. They were good years ago, not anymore

Care to explain what seems to go wrong over the years? I'm sure we could use more details.