Recently, I was denied a payout by Ozwin Casino. Since this happened I did place an unfavorable review about my experience.
I was an Adventurer level player that had consistently deposited money to play.
They stopped offering coupons to me and when I asked about it they emailed me the following : See screenshot
This is what my coupon tab looks like now
Does this sound right to anybody ?
So basically, they said you are being so fortunate now that any other bonus would seem unfair towards others, less fortunate players. This is a very "interesting" approach, I'd say.
Sports betting companies do the same to some players. They don't close your account, but they won't give you any bonuses.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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