I was playing for a few days and won approximately $3000.00. I was awarded 100 free spins as I met a new level. I won 30.00 . I went to withdraw after playing for a bit and noticed I had 2200.00 and 680.00 bonus funds. Every spin was deducted from my balance and winnings to my bonus. Now they say I have to bet 1800.00 before I Cash out. This seems so wrong. What can I do? I basically lost all my money over a 30.00 bonus.
Hi there!
To be completely honest, I believe that we would need to know the precise terms of the bonus as well as the precise time it was activated. Of course, those bonus spins release a specific wagering requirement.
Would it be possible for you to provide the complete explanation of the support as well as the related bonus terms? Feel fre to add a screenshot.
I detest speculating when it comes to actual money...
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
