Everything we know is from the user reviews and the complaints made about this casino. It is a very good source of information for us and for everyone else as well.
There are always some ups and downs in every casino, I believe. The main thing is for the casino to treat its players well.
If you ever need some help, do not hesitate to contact us.😉
JEG SPILLEDE PÅ 1BET OG EFTER EN STOR SEJR ANMODTE JEG EN TILBAGETRÆKNING OG BEGYNDTE AT SENDE DE NØDVENDIGE DOKUMENTER PÅ EMAIL, NU KRÆVER DE VERIFIKATION AF IDENTITETSDOKUMENTET AF EN NOTAR; KAN NOGEN, DER ALLEREDE HAR GJORT DETTE, HJÆLPE MIG?
Hello there. Are you asking how to get your documents verified by notary? Usualy you have to find one and bring the documents plus your ID or perhaps other personal documents with you. In my country, you may achieve this in the main post office. I bet it would not hurt to Google up the procedure and try to make some calls. It might be worth trying, especially when most offices are closed during the banking holidays
OK, TAK, PROBLEMET ER, AT DERES PRÆCISIGE ANMODNING ER FORKERT, FORDI NOTARER HANDLER IKKE MED IDENTITETSDOKUMENTER, SÅ MIT SPØRGSMÅL VAR, OM DER ER EN MÅDE AT OMGÅ DISSE SYSTEMER?
Do you mean that you were not able to get the documents verified?
I am not sure why, you know.🤷♀️
I don't really know how to avoid it if the casino requests these documents to be verified.
Hvis du vil blive bestjålet, så spil her
Hello,
It sounds quite negative, so how about you explain what happened? You may even help others by doing so.
Jeg spillede, anmodede om en udbetaling og fik besked på at sende mine dokumenter til en e-mailadresse. Jeg sendte dem, men de bekræftede aldrig modtagelsen eller afviste anmodningen. Jeg gik til chatten, og de sagde det samme. Jeg fortalte dem, at jeg allerede havde sendt dem, og så sagde de, at de ville se en kontoudtog fra de sidste tre måneder, der viste den indbetaling, jeg havde foretaget hos dem. Jeg fortalte dem, at der ikke ville dukke noget op der, fordi jeg havde indbetalt fra min Binance-wallet, og de stadig ikke havde løst problemet. De stjal $471; måske er det sådan, de bliver millionærer.
Maybe I didn't fully understand but perhaps it would be different if you provided the binance history. I mean, the point is to usually declare the card and banking account's ownership. So, saying that they won't see anything anyway may cause you troubles.
Since I could not understand the casino's specific message, whether the other documents were missing, undelivered, or rejected, maybe you could provide an email screenshot or ask support again and share the response.
You know this still can be solvable. I'll leave that up to you.
Jeg forklarede dem, at jeg kan fremvise Binance-udtoget, da disse transaktioner er der, og de insisterer på, at de vil have bankudtoget. Desværre sendte de ikke en e-mail; det var via chat, og jeg har ikke et skærmbillede. Men jeg logger online igen senere og tager et skærmbillede i dag for at gøre det klart.
Hello, this is a clever thing to do.
In any case, you are always welcome to send my colleagues a complaint request. They will investigate the situation on your behalf and, if necessary, which sounds very likely to me, invite the casino representative to participate in the solution.
I just want you to know that this is a free service, and there is no need to hesitate.
Maybe if you want to know more, I'll gladly explain it. Are you interested?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
