I am extremely disappointed with my experience on 24betting.com.
I requested a withdrawal of ₹45,000 on April 30, and even after waiting more than 14 days, the amount was not processed and remained in "Pending" status. My account is fully KYC verified, and I have successfully withdrawn smaller amounts in the past, but this large withdrawal has been deliberately delayed.
Additionally, my account shows as "restricted," while I am still able to deposit money. This is highly concerning and indicates unfair and unethical practices.
The situation became worse when the website stopped working and users were redirected to different domains (24playing.com and later to 24.one app). Despite using the same login credentials, my withdrawal issue was never resolved.
There is no proper customer support available. Live chat, ticket options, and response channels are either missing or not functioning.
This behavior clearly raises serious concerns about the credibility and reliability of this platform. I strongly advise other users to stay away from this site to avoid losing money.
Overall, this has been a very frustrating and stressful experience.
Dear Team,
I would like to ask for your guidance regarding the next steps.
Since my issue remains unresolved and the casino has not responded at all, I am considering proceeding with further action. I am planning to raise a complaint through cybercrime authorities as well as through NPCI (UPI dispute), as I have complete payment proof, transaction details, and UPI IDs related to my deposits.
Could you please advise if this would be the correct approach in this situation, or if there are any additional steps you would recommend?
Thank you for your support.
Hmm, it doesn't hurt to try, and that's probably the only thing you can do. The most important thing for me would be whether it's worth it for you. I have no idea if anyone will be able to fix it, and by that I mean you shouldn't waste more money on something that might not yield any results in the end.
So the final decision is probably up to you.
24betting.com should be blocked or subjected to an urgent investigation. Multiple players have reported serious issues with delayed or withheld winnings and unresolved withdrawals. In my own case, my withdrawal has remained pending for an extended period despite repeated follow-ups. The lack of proper response and resolution raises serious concerns about the safety of players’ funds. I strongly request the relevant authorities to investigate this platform and take appropriate action to protect players from potential financial losses.
Unfortunately, I have not received any proper response or resolution from 24betting.com. My withdrawals are still pending and the account remains restricted despite repeated follow-ups. I have already raised a complaint with NPCI regarding the payment transactions. I am also considering further escalation to the appropriate higher authorities if the matter remains unresolved.
We do try to warn other players about casinos like this, but I’m not really sure what else you expect us to do. We simply don’t have the authority to block, shut down, or remove a casino from operation.
As I mentioned before, Casino Guru is mainly an information website, and in some cases we also try to act as a mediator between players and casinos.
So if any of your friends are having similar problems and don’t know what to do next, they can come here as well and submit a complaint. If their complaints end in a similar way to yours because of the casino’s actions or lack of cooperation, that can further negatively affect the casino’s Safety Index.
Hopefully, when other players see the casino’s low Safety Index and its complaint history, that information will be enough to discourage them from playing there.
Hello, it's probably a misunderstanding; we truly do not block casinos, thus there is no block list on our site. Are you perhaps talking about blacklisting casinos? It means marking sites as blacklisted is possible; however, it certainly does not affect whether they keep doing business, I'm afraid. Did you see those details?

Yes madam
24betting site doing most of the players winning amount not given and account also blocked without any information
And no customer care support
My account was blocked with 12 lakhs winning amount and not accepting my withdrawal request
Same as my friends also affected
Well, I'm sorry to say that, but I think we do not understand each other very well. We already inform players about casino performance; the review serves as a warning. https://casino.guru/24betting-Casino-review
Even the nonresponsive chat gets a mention there. There is no license, player complaints are not resolved, and it's all there. 😐
So, yes, it's no secret, and I would recommend learning more about the casino before you start depositing.
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Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.