31bet Casino – generel debat

Hvis du vil diskutere noget i relation til 31bet Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Udbetaling afvises hver gang!!! Fordi e-mailadressen ikke burde matche!?!?! Så beviser jeg over for disse svindlere at alt passer, de undskylder og fortæller mig at jeg skal prøve igen og så efter timer/dages kontrol har de pludselig det samme problem igen!!!! Absolutte svindlere!!

Nu prøver jeg et andet betalingsmiddel, jeg er spændt på hvilken undskyldning de har så

Hello, I understand your frustration but let me just note and ask you a few words. Under which country did you register, please? Via our information this casino doesn't accept players from Austria and doesn't allow using the VPN as you can see here. Couldn't be this fact connected to your issue? Do I guess right, that you account hasn't been fully verified yet?

Kontoen er verificeret!!! Se skærmbillede og Østrig er ikke på listen over blokerede lande!!!

Så giv ikke dette tvivlsomme casino sådanne ideer!!!!!!!!

Tilgængelig i Østrig!!!

Thank you for quick reply and the screenshots. You are absolutely right. I've just checked restricted countries on their website and the version of T&C is from 2nd August. Same date as the update on our website. I'll inform our colleagues about that. I apologize, they probably missed it by mistake. 

Well, I see you have already submitted the complaint, what is great. Please wait for Kristina's reply now, I hope she will be able to help you. I wish you a good luck!✨

Tak!

I have a problem with withdrawing from this casino. I am informing all the data correctly and they are refusing stating that I am entering the data incorrectly or that I am canceling the withdrawal. the account is verified and still they continue to deny my withdrawal.

Hello there,

I read the complaint and to me, it seems that the casino, as a fresh one is lacking experienced personnel at least when it comes to withdrawal handling. I think that there is not a really serious reason behind the issue.

I hope we will be able to help you soon. 🤞

Jeg har problemer med dette casino, når det kommer til at hæve mine penge, de afviser det uden nogen begrundelse, og de giver mig ingen information, jeg tror, de spilder tid, og de vil ikke betale mig, nogen løsning?

You already made a step toward the solution by submitting your complaint.

However, I believe you should be more specific and explain the issue in more detail to allow us to respond adequately.

When exactly did you place the withdrawal, please? Is it your first withdrawal from this casino? Have your account been fully verified?

Anyway, the casino updated your complaint thread just a few hours ago - saying they're working on it.

Good effort, I'd say.

Pas på dette 31bet casino, når du foretager en udbetaling, overholder det ikke de aftalte vilkår, de forsøger at lyve for dig og aldrig betale dig, rapporter venligst dette casino.

Nå, jeg registrerede mig i går på dette casino, men hvis udtalelser og anmeldelser siger, at de ikke betaler, tror jeg, at jeg ikke vil indbetale noget.

Hvis de ikke betaler, er det en dårlig ting, selvom Guru giver det en god score.

Hvad står vi tilbage med, på et godt casino, eller er det et dårligt casino, der ikke betaler?

Hello, and welcome back!

Have you tried to browse user reviews and complaints? I think it is the best way to fill the gap between the safety index and your questions. 🙂

You should also mind the casino is considered a fresh one, hence there is no "good rating" Instead:

"We've thoroughly reviewed 31bet Casino and marked it as a fresh online casino. It hasn't been operating for long enough, so it's too soon for us to give it a normal Safety Index rating we give to established casinos. "

No one can foretell the future of a fresh casino. Wouldn't you agree?

I would be careful, I prefer well-established and proven casinos, personally.

Hej allesammen,

Mit navn er Francisco, jeg har 807 euro på min konto, og jeg vil gerne hæve dem. Jeg foretager alle de verifikationer, de beder mig om, men betalingsmetoden består ikke testen, da det kort, jeg brugte, er virtuelt, fra min bank. De beder mig om opgørelsen af betalingen på 200 euro, som jeg foretog den 16.12.23, og jeg sender dem uden problemer, men det nytter ikke herrerne, fordi mit navn ikke fremgår, (hvad er mit skyld i at i kontoudtogene Santander, står navnet ikke?) så jeg sendte dem med en pdf skærmbilledet, hvor du kan se listen over alle mine bevægelser inklusive betalingen på deres hjemmeside, hvor mit navn, efternavn, kortnumre fremgår her... men det virker vist heller ikke, så jeg bad banken om et ejerskabsbevis af kortet, som viser alle mine oplysninger og oplysningerne på kortet, men det har heller ikke hjulpet dem, jeg har ikke nægtet at sende noget, faktisk kan de bede mig om hvad de vil, det være sig fra mit kort eller hvad som helst, så længe der er sådan noget sender jeg det med det samme.

Jeg ved ikke, hvem jeg skal bede om hjælp, da jeg er ny her, mange tak for dette forum, jeg håber, du kontakter mig venligst, jeg vil opdatere mere information, efterhånden som jeg skrider frem, tak.

Vær hilset

Francisco

Hello, I see you have a problem with the account verification. But from what I read from you, it looks like you tried to do everything you could to make sure the document the casino wants is in order. You wrote that the first problem was that your name and surname were not visible. When you delivered the document where it was visible, what was the casino's problem then ? Did they tell you why your document was rejected ? How long has this whole account verification process been going on ? 

Anyway, I saw that you opened a complaint and I don't think it was a bad move at all if you don't have any answer why the casino doesn't accept your documents. A reply would certainly be useful so you know what to do. Also, not to forget, here is a guide on what you can expect from the complaint if you are interested.

Well, our team will try to help you in this situation and hopefully you will be successful in the end and get your money. 

If you have something new, be sure to update me, I'll be waiting. 

Anyone played and withdrew from 31BETS?

It's a relatively new casino and looks really great similar to MYSTAKE or FRESHBET.

Would love to know how they got on there? especially if there a player from GB but would like to hear from anyone who has played there at all really.

Hey there.

I moved your post to the casino's official thread, but as you can see, not much happened recently.

So far there have been just a few user reviews submitted so far. Hopefully some others will soon add their experiences.

In any case, feel free to browse its review. 👈 If the review is restricted, that's because the casino is not licensed under the UKGC. I would suggest using VPN to access the review—not the casino. 🙂

Thanks Radka, will check it out. 😊