5Gringos Casino – generel debat

Hvis du vil diskutere noget i relation til 5Gringos Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Boys and girls please please please don't play this game your withdrawal money is not give this website please guru casino your website remove this website is very bed

Hello, if we remove all the "bad" casinos from our selection, how could anybody know these are the best to be avoided, I wonder... What's happened to you, please?

Going through the same BS with 5gringos, took almost three weeks of constant emails, uploading of Confirmation of identification and Varifications of addresses, Utility Bills just to get to the, we are pleased to inform you that your withdrawal request is currently at its final stage of process and will be paid out by our financial department as soon as possible, then a day later, I get another email saying, your account has to pass additional verification, what BS left feeling Annoyed, Disappointed and Ripped off. They can receive my deposits instantly, yet it takes 24 to 48 hours for a half asre response and a month for a Confirmation that ends up being a renag 24 hours later, Absolute SCAMMERS! That's my Honest review, 5GRINGOS gets 0/10 Rating for me.

Hello, it certainly does not sound good at all. It would be nice if you could write your own user reviews - we have a special page for that, so the others may see your point. You can do so here. You can submit a complaint as well if you feel like it.

Please guys don't paly 5Gringos game you deposit after your account is balck me don't play please anyone

Undgå det med en bred køje, du vil ikke kunne hæve penge derfra!!! Ingen betalingsmetode virker!!! De er alle korrupte og får dig bare til at vente i det uendelige. Annullerede udbetalinger tæller som indskud og får dig til at vende dem igen!!! Jeg har ventet en måned på min betaling, og jeg kan ikke vente! Denne side burde ikke eksistere og medarbejderne burde sidde i fængsel!!!

I understand your anger, and I hope that your complaint will be resolved successfully. 🤞

Jeg startede på dette casino og lavede en første indbetaling på €50, og alt gik fint. Jeg forsøgte at foretage en anden indbetaling på €50, og den sagde, at den var annulleret, jeg prøvede i et stykke tid, indtil jeg bad om at slette min konto. Den næste dag manglede jeg €50 fra mit kort, og kortet var låst på grund af malware.

Jeg sendte en besked til deres support via e-mail, jeg sendte dem et billede af, hvem der hævede pengene gennem mit kort. Næste dag sendte de mine penge tilbage til kortet.

Vær forsigtig med dette casino

Hmm, I would probably contact the payment provider to find out what happened and why this situation occurred. I don't really understand these things, but if you've tried several times, couldn't it be a problem of why this situation arose ? 

Anyway, I'm glad you do not have further issues with withdrawing money and you got it. 🙂

Godmorgen, den 19/09/2024 lavede jeg en tilbagetrækningsanmodning fra siden https://5gringos6.com/it/. Jeg vil gerne påpege, at jeg allerede har foretaget udbetalinger, og de har altid været succesfulde, men desværre blev denne annulleret og ikke længere krediteret min saldo.

Jeg kontaktede min VIP MANAGER, som svarede mig via e-mail som følger:

"VIP Team (5Gringos)

21. september 2024, 14:44 EEST

Kære Alessia

Tak fordi du kontakter os!

Vi beklager virkelig ulejligheden, men din udbetalingsanmodning er desværre blevet annulleret på grund af en opdatering fra betalingsudbyderen, der påvirkede kredit-/betalingskorthævninger. Vi beklager ulejligheden.

For fremtiden foreslår vi, at du bruger muligheden for nationale bankoverførsler og angiver de bankoplysninger, der er knyttet til det kort, du brugte på vores kasino.

Vi bekræfter, at vi har videresendt din rapport til den relevante afdeling, du vil hurtigst muligt modtage et svar på mail!

Vi takker på forhånd for dit værdifulde samarbejde!

I mellemtiden benytter vi lejligheden til at ønske dig en god dag.

Med venlig hilsen

VIP Team - 5Gringos.com "

Nå efter adskillige e-mails fra mig, forsvandt VIP-MANAGEREN..han svarede aldrig på min e-mail, og saldoen fortsætter med at være nul, og tilbagetrækningen eksisterer ikke længere...

Jeg vedhæfter et skærmbillede af min tilbagetrækningsanmodning, hvis det er nødvendigt. Jeg vil også give dig alle de e-mails, jeg sendte, og som de svarede på.

Kan du hjælpe mig?

Tak

Alessia

Surely we will try to help you out with this highly unpleasant display of events.

To me, it seems this casino generally has no issue paying out players winnings because its review is great. Frankly, they still fail to support their players quite often, and the drawals have also been delayed due to similar complications for quite some time. Even though I understand they probably outsource payment services to a third-party provider, treating their customers the way not only you have described is alarming.

Kindly use this green link 👈, submit a complaint, and let our dedicated specialist inspect the matter more thoroughly.

We would also appreciate it if you kept us updated even here on the forum. Will you?

Hello

Im waiting from my withdrawal since 7 days i requested my withdrawal 17 February today is 24 February nothing as been processed i go to live chat they say every time the same thing soon as possible or nearest time or your withdrawal is in final stage.

Even they say " i will request a not to prioritise ur withdrawal " but nothing is done!

i sent email on 18 February too no one responded

Until know i see that they dint want to pay!

Hello!

Based on your findings, the casino pays, but the user experience is bad - delayd payments icluded.

An example:

"Waited a week so far for a withdrawal and still can’t be told if and when I will be paid"

The optimistic version? Those guys are just slow 🙁. I imagine it must be painful, but if it helps, I'd say the payout should be a matter of time. Did you spot anything unusual aside from the obvious delay?

I didnt find anything unusual just the payments are slow and the live chat , the answers are generic and templates they dont care about the customer even if i ask to speak with a supervisor they send a email to speak but no one answers.

Unfortunately, many times the live chat doesn't know much regarding the withdrawals, which is maybe why they are not able to give you any specific answer. It is better to contact the financial department by email, but of course it is important for them to reply to their players, and if they don't, it becomes really frustrating. I surely get your point.

But anyway, is there any update regarding your withdrawal, by any chance?

No update regarding the withdrawal they say the same thing everytime, and this time said no updates about ur withdrawal i sent a email to financial department 18 February and im still waiting for an answer!!

I already lost hope and i advise to any new and old player to don't play their!

update 26 february

withdrall still not processed!!

That's a shame, really. They should at least explain what the delay is caused by so you know. I believe that it is always best to communicate with players regarding this.

Well, I hope it will be soon that you'll get your money.

By the way, how long do you play at this casino? This is your first time withdrawing money from there, right?

I play sometime already i saw in my withdrawal that i one of 6 cent was accepted but big one was this

i had only this withdral

Date

06.02.2025, 01:14:39

Amount/Balance,

0.06/0.00

Transaction ID:

631417673

Transaction Type

Withdrawal

Status

Complete

update of my withdrawal nothing solved yet..

It is really unfortunate that our team is not able to intervene yet, but whenever the time comes and there is still no movement whatsoever, we'll do our best to get everything solved.

Just stay patient, please, even though I understand how difficult it must be.🙏