AllySpin Casino – generel debat

Hvis du vil diskutere noget i relation til AllySpin Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg er ny hos AllySpin, det lykkedes mig at akkumulere et stort beløb i væddemål med rigtige penge, den 23/02 kunne jeg hæve den maksimale daglige udbetaling (500Eur), og siden da har jeg ikke kunnet foretage nogen form for udbetaling, får jeg fejlen: Udbetalingsgrænsen er nået. Og fra den dato og frem til i dag har jeg kontaktet Live Chat for at hjælpe mig med min sag, jeg har anmodet om manuelle hævninger fra økonomiafdelingen, men jeg bemærker, at der ikke er nogen ændring, fordi rådgiverne kun ved, hvordan de skal fortælle mig: Vi har eskaleret din sag til den relevante afdeling, jeg venter tålmodigt på bekræftelsesmailen. Jeg håber, du kan hjælpe mig med at hæve det, jeg har tilbage i dette casino, som er omkring 1000 Euro. Jeg har endda sendt 2 mails til support, der allerede er 10 dage og 6 dage gamle, men de svarer ikke på noget.

Hilsen,

In this case, you have done the right thing to submit a complaint. Our team will try to intervene for sure if there is no help from the support of the casino.

Have you ever had this kind of issue with this casino, or is it the first time you're withdrawing?

Jeg har i øjeblikket en åben klage på denne side om casinoet. Det er første gang, at dette er sket for mig, tidligere kunne jeg kun hæve 1900Pen én gang, men siden den dato har jeg ikke været i stand til at foretage nogen udbetalinger. Lørdag prøvede jeg muligheden for at hæve i Dogecoin, da det tillod mig at hæve 50Pen, søndag blev det afvist, dårligt i en anden Crypto-valuta, og det blev også afvist. Og det er her, jeg spørger mig selv. Økonomiafdelingen har tid til at afvise mine hævninger på blot 50Pen, men da de ikke svarer på mine e-mails, som jeg sendte for uger siden, da de ikke svarer på de manuelle hævningsanmodninger, som jeg anmodede om gennem rådgiverne. Jeg har i øjeblikket 4000Pen, og jeg ønsker kun at hæve det angivne beløb. Det tilbagetrækningsproblem, som de ikke løser, har jeg haft siden d. 24/02

Hilsen

I believe that it could be automatically rejected whenever an account is not fully verified yet.🤷‍♀️

But I am not sure, of course.

Or there could be some technical issues.

Anyway, let's wait to see what our complaint team will be able to find out, and hopefully everything will be resolved soon.

Dette casino er simpelthen et no-go. Jeg var nødt til at indgive en klage her, så de endelig lukker min konto. Jeg har ingen idé om, hvor mange e-mails jeg sendte for at bede om selvudelukkelse, alle blev ignoreret, ikke et eneste svar. I live chatten blev jeg straks afvist, og chatten lukkede simpelthen. Nu har jeg det samme problem i et andet casino og indså for sent, at det er ejet af den samme person som Allyspin. Casinoet hedder Larabet, men jeg kan desværre ikke finde dette casino her på Guru. Jeg vil også gerne indgive en klage der, fordi de ignorerer mine e-mails på selvudelukkelsesformularen på samme måde.

Hey, that sounds really upsetting, especially when you're trying to close your account and the casino just keeps ignoring your requests. It’s good that you were able to get Allyspin to finally act after filing a complaint, but it’s definitely not okay that you're facing the same issue again with Larabet.

Even if Larabet isn’t listed in our database yet, you can still file a complaint through our system. Just choose any casino from the list when starting the complaint, and in the description clearly mention that the complaint is actually about Larabet. Our team will take it from there and do their best to help.

You're absolutely doing the right thing by speaking up. Let us know if you need any help with the process!

It doesn't seem to be a casino that allows players to withdraw money either. Claims continue to grow. Unresponsive support. Withdrawal applications that do not work due to mysterious errors do not work. There are many suspicious elements. Maybe it's because they're a big casino group that they have the ability to pay. The Guru also appreciates that. But they don't seem to have the will to pay

Hej

Før jeg skrev her, havde jeg indbetalt yderligere €20 på Larabet Casino og spillet. Kort efter jeg skrev her, blev min konto lukket. Siden den 29. marts har jeg sendt mindst 10 eller 12 e-mails til support, altid det samme. I hver e-mail er årsagen ludomani. De ignorerede dem alle. Og det er virkelig mærkeligt, at de pludselig lukker den nu, efter jeg har skrevet her. Mellem den 29. marts og i dag indsatte jeg yderligere €150, som jeg tog screenshots af. Hvis jeg ikke havde skrevet her, havde de ladet mig fortsætte med at indbetale. Jeg ved ikke, hvor jeg kan finde kasinoet på din liste.

Hello,

I'd say we have not come across many players complaining about this casino. Hence, if you struggle to get paid, or come across serious issues, please complain officially. 🙏

If I'm not mistaken here, big casinos with high revenues have always been considered capable of paying - unless proven incapable - a good point.

You can't find the casino in the list when we haven't published it yet, but I see that you seem to have understood what I wrote to you and you have opened the complaint.

It's sad that it took the casino quite a long time and so far you could have deposited more money. 

I hope that we will be able to assist you and we will see what comes of it. 

Ok

How many people are in line to complain right now? It may not have been so many in the past, but I think it has been more since March. Maybe I'm just nervous because I've been exposed to scam casinos and confiscations. I gave up on withdrawals from this casino and used them up.

I consider many withdrawal delays to be suspicious

din pointe er ok

I've been waiting for payments for 2 weeks, I've already filed a complaint, but I haven't received any help yet... can you help me get my money? https://casino.guru/allyspin-casino-player-is-experiencing-delayed-withdrawals

Hello,

Regrettably, the situation is not what you likely anticipated. First of all, the first response mediator focuses on gathering all details soon after the complaint is transferred to the resolver, who evaluates the situation and sets the course to resolution. We give each party (you, the mediator, and the casino representative) 7 days to respond. To be honest, it takes quite some time for the complaints to reach the final stage. If I'm not mistaken , it has been five days since the casino representative mentioned they were working on it.

Be patient, please; the casino is aware of the complaint. It seems like the rep cooperates; however, only the casino may arrange the payment.

Hold on 🙏

I have been awaiting 16 days for my withdrawal

I have a complaint open also

Sorry that you still haven't received it. Now that the 14-day timeframe has passed, our team will intervene in your case. Hopefully we'll learn more soon.

Are you in contact with the casino at all?

I received a payment yesterday...they promised I would receive the rest soon.

I also received the 2nd payment today. 🙂