Alvynn refusing withdrawal (side 2)

Hej Jacqueline 1903,

Du har fuldstændig ret, jeg tænker det samme som dig nu.

De giver ikke engang nogen opdateringer, så vi ved ikke, hvad der foregår. Ventetiden er utrolig irriterende.

Jeg er bange for, at vi slet ikke får vores penge. 😞

Jeg tror helt sikkert, at disse er svindlere...

Alle de svar, du får, er AI-genereret. Jeg kunne sparke mig selv for at falde for noget lignende. Jeg har sendt endnu en klage til Anjouan Gaming, men lad os ikke narre os selv ... der kommer ikke til at ske noget. De sidder fast i feltet og ved, at vi absolut ikke har nogen mulighed for at få vores penge tilbage.

At the moment, it’s difficult to say. Based on the complaints I’ve seen, one was unresolved, around two were rejected, and another three or four are still in progress. So I think we’ll have to see how things develop for you and the other players before we can really know what the outcome will be.

I’m sorry you have to deal with this and that the casino is only giving you AI-generated responses that aren’t helpful at all. I’m curious to see how your complaint will be resolved and whether the casino will respond once our team contacts them.

Har du foretaget dig noget i mellemtiden?

Eller er processen også standardiseret her, og hvis der ikke er nogen reaktion fra casinoet, gøres der ikke yderligere?

You can see everything in your complaint. Whether the casino has been contacted or there have been any other updates, you’ll find all of that there. You won’t find those updates on the forum, and I also have to check your complaint if I want to see what’s happening.

So I think you can easily keep track of everything yourself through your complaint. If the casino doesn’t respond and nothing gets resolved, the casino will receive black points and its Safety Index will decrease. But hopefully it won’t come to that.

Unfortunately, there isn’t much else we can do from our side if the casino refuses to communicate with us.