America777 Casino – generel debat (side 2)

Community & Complaints Administrator

5 dage siden

OriginalOversættelse

Hello,

this casino is using fake slots, i experienced it while playing my favorite slots. It should be blacklisted, no wonder they operate without a license.

They even sent me 200 dollars to compensate me so i keep my mouth shut. But since they continue using fake slots after i warned them about it, our contract is broken.

Not to mention that i sent a mail to close my account like 4 or 5 days ago and i did not get a reply.

4 dage siden

OriginalOversættelse

May I ask what the reason is you believe that the games are fake, please?

If you ever have any kind of proof, you can send it to the game provider for them to check it out.

And could you tell us more regarding the 200 dollars they gave you, please? I don't really understand what you wrote. Did they really tell you that it is for you to keep your mouth shut? About what, though? 🤔

These are serious accusations, you know.

Regarding the closure of the account, it is very important to state the reason for it. If it is due to gambling problems, the casino should shut it right away. If the reason is that you just don't want to play there anymore because you are unhappy, well, to tell you the truth, the casino can leave it open as long as they wish, and we are not able to do anything about it. It is completely up to them, you know. 🤷‍♀️

Community & Complaints Administrator

djavancorreafinger

4 dage siden

OriginalOversættelse

Jeg er ked af det på din vegne mrmileena, alt er fint med mig her, jeg kan virkelig godt lide america777. Alle problemer er løst her.

Tak!

Automatisk oversættelse:

4 dage siden

OriginalOversættelse

Maybe next time try to use the "reply" button if you wish to write a post to someone. 😉

Do you continue playing there now?

Seniorkompetent

Schweiz

4 dage siden

OriginalOversættelse

Hej Romi,

Jeg har mange grunde til de falske slots.

Først og fremmest, når du søger efter et spil, vises det op til 5 gange i undersøgelsen. Ved siden af havde de den gamle version af dødebogen, som også bekræftede, at det var en falsk. Den faktiske har et levn som scatter, som vil knække og afsløre bogen. De ændrede det, når jeg nævnte det, men slot er stadig falsk. Det er meget mærkeligt for mig, at hver drilleri for gratis spin er at få den tredje scatter forbi én plads, og det er altid sådan. Også som en schweizisk spiller, når jeg prøver at oprette forbindelse til en rigtig playngo-slot, får jeg en besked, der fortæller mig, at jeg er et sted, hvor jeg ikke kan spille spillet, men jeg kunne oprette forbindelse til det og spille.

På spilleautomaten wolf gold, på den rigtige spilleautomat vil wolf wild-symbolet vises stablet på hele hjul, men på deres slot er det kun én wild per hjul, hvilket gør gevinster meget dårlige.

Men grunden til, der fik mig til at forstå, at det var falsk slot, var, da jeg spillede book of tut. Normalt på den rigtige spillemaskine, hvis du modtager en linje kombineret med symbolet valgt under gratis spin, vil det stadig betale sig. Men under gratis spins havde jeg knægt som symbol, fik en række knægte, men det betalte sig ikke, kun udvidelsen betalte. Dette var en bekræftelse på, at det var falsk.

Vedrørende de 200 euro. Jeg spillede på deres casino og tabte penge på det, og jeg finder ud af, at jeg faktisk spillede disse falske slots, jeg nævnte. Så jeg skrev til dem for at informere dem om det, og at jeg ønskede en refusion, fordi det for mig var en indbetaling for at tabe. De indvilligede i at betale 200 dollars som kompensation og sendte mig et papir, der skulle underskrives. Jeg rettede papiret og lagde 400 euro og så underskrev jeg. Hvis du som casino ved, at du kun har rigtige spilleautomater, hvorfor ville du så gå med til at give kompensationspenge i første omgang?

De næste dage fortsatte jeg med at spille der og troede, at de falske slots var fjernet, men jeg tabte igen, og jeg ved, at jeg spillede falske slots igen. Jeg har spillet casino i mere end 10 år, altid de samme slots, så jeg kan nemt se, om det er et rigtigt eller falsk.

Da jeg ikke modtog 400, men kun 200, og da de fortsatte med at bruge falske slots, har den underskrevne kontrakt ingen betydning for mig.

Så af denne grund bad jeg om lukning, fordi jeg ikke ønsker at spille på et kasino med falske slots.

Hello Romi,

I have many reasons for the fake slots.

First of all, when you search for a game, it appears up to 5 times in the research. Next to that, they had the old version of the book of dead, which also confirmed it was a fake one. The actual one has a relic as scatter which will break and reveal the book. They changed it once i mentioned it but the slot is still fake one. It is very strange to me that every tease for free spin is having the third scatter passing by one space and it's always like that. Also as a swiss player, when i try to connect to a real playngo slot, I'll have a message that tells me I'm in a location that cannot play the game but i could connect to it and play.

On the slot wolf gold, on the real slot the wolf wild symbol will appear stacked on whole reels but on their slot it is only one wild per reel, which makes winnings very poor.

But the reason that made me understand it was fake slot was when i was playing book of tut. Normally on the real slot, if you receive a line combined with the symbol picked during free spin, it will still pay out. But during free spins, i had jack as symbol, got a line of jacks but it didn't pay, only the expansion paid. This was confirmation it was fake.

Concerning the 200 euros. I played on their casino and lost money on it and i find out that i was actually playing these fake slots i mentioned. So i wrote them to inform them about it and that i wanted a refund because for me it was depositing to lose. They agreed to pay 200 dollars as compensation and sent me a paper to sign. I corrected the paper and put 400 euros and then i signed. If as a casino, you know you have only real slots, why would you agree to give compensation money in the first place?

The next days i continued playing there thinking those fake slots were removed but i lost again and i know i played fake slots again. I am playing casino for more than 10 years, always the same slots so i can easily tell if it's a real one or fake one.

Since i didn't receive 400 but only 200 and since they continued to use fake slots, for me the signed contract has no meaning.

So for this reason i asked closure because i don't want to play on a casino using fake slots.

Social Media & Community Specialist

4 dage siden

OriginalOversættelse

Hello!

I was hoping to meet you again at a far more convenient occasion. Fake slots? That's intense.

I think there is just one thing worth adding to your post. These days, only the licensing authority may investigate the game's authenticity, so playing in an unlicensed casino actually also means that once you lose faith in the slot's origin, you have no one to turn to for clarification. 🙁

Yet as long as some game providers offer casinos different RTP settings, I'd like to use this opportunity to mention that playing one game in a different casino may also bring different experiences.

The subject of "fake" or modified slots is extremely complicated, and we intend to discuss a few aspects of it in a future article.

I hope it won't be inappropriate, but I'd like to wish you a happy and fortunate New Year!

Redigeret af forfatter 4 dage siden

Seniorkompetent

Schweiz

4 dage siden

OriginalOversættelse

Hello Radka,

Thank you for your message and your wishes.

Yes, 2024 was not that good to me in matter of casinos. I fell on one which accused me of using vpn, now this.

I am not saying i am 100 percent right but i had that feeling after my experience on that casino.

I wish you a happy new year too Radka and i want to thank you for your sweet answers always.

Social Media & Community Specialist