2 år siden
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Asianconnect Casino – generel debat
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2 år siden
Hello,
I've been playing on AsianConnect for several years now, but recently I can't access their license by clicking on the logo at the bottom of their page. I click, and nothing happens. In addition, I tried to enter their URL directly on the CeG site and they appear as unlicensed. Do you have this information on your side too when checking? If it's no longer licensed, shouldn't a serious establishment warn its customers?
2 år siden
Hello there, and thanks for your concern. The license is valid, I'd say - works normally, it seems:
The casino no longer accepts players from France, this is probably the reason for your decreased experiences.
Try to browse the recommended casinos instead. 🙂
Redigeret
2 år siden
Thank you for your reply!
Strange, because I've been registered with them for several years...
2 år siden
Happy to help a bit.
I see. It feels strange.
Maybe it was a last-minute decision. Because in my opinion, if a casino plans to restrict a certain country, players from this specific country should be notified properly. It doesn't inspire confidence when the casino just shuts down for you, right?
Imagine having an active balance on your account, that would be difficult!
What about promotions? Do you keep receiving any from this casino?🤔
I hope you don't.
2 år siden
Thank you very much for your reply!
Exactly, I assume that if such a decision has been made on their side, it is more than necessary to warn the affected customers.
This is not a casino that offers promotions or bonuses, at least very rarely, so I don't receive any. On the other hand, I've spoken to their support team by e-mail over the past two weeks, and at no time have they told me that they no longer accept French players. Quite the contrary, they confirm that they accept players from my country as soon as KYC validation has taken place. It's all very strange...
SvarCiter1
2 år siden
No problem at all!
I'm grateful you took the time to share your insight and point of you here on the forum. First-hand information may spare others a bad day, it remains in our best interest. 🙂
Honestly, I just do not understand how the casino approaches restrictions. How can one become accepted when the registration preceeds the KYC? I mean, I create an account, make a deposit, win, then the KYC is triggerd. And I have to keep my fingers crossed I'm able to pass the KYC and not became restricted based on the country I previously filled in during the registration?
Uhm, I hope I missunderstood! 🤔
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