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Astrozino Casino – generel debat

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Hvis du vil diskutere noget i relation til Astrozino Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
5 måneder siden
sedkgb

Jeg venter stadig på min sag, og jeg håber, de løser dette. Så fandens uretfærdigt. Jeg spillede kun sportsvæddemål uden bonus, lavede over 20 indbetalinger, men så snart jeg vandt, forsvandt hele min saldo. Jeg spillede kun live betting.


Hold øje med og advar jer alle!

Automatisk oversættelse:
SilverB01
5 måneder siden
gbdk

Hey, I'm sorry to hear that. Did the casino say anything about the situation? I checked the safety index, and even if they didn't say anything, I wouldn't be surprised. The casino is probably one of the worst we have here, with lots of warnings in the reviews. Did you look up any information before you came here to play? 

When you say that you have an open case with us and that it concerns sports betting, I'm afraid I have to disappoint you. We don't deal with these cases because we don't have experts and we can't evaluate such situations fairly, as we don't deal with this area. 

However, these links might help you a little: 

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Please take a look, even though I don't know if you'll get your money back from the casino, but it's worth a try. 

5 måneder siden
gbdk

I had the exact same experience with Astrozino.

My account was fully KYC verified.

I never accepted any bonuses.

I made several deposits and only played live sports betting.

As soon as I won (over €3,200) and requested a withdrawal, they cancelled it and confiscated my entire balance.

Their only response was "decision is final" without providing any proof of T&C violation.

This casino seems to follow a pattern where they take players’ money once they win. Everyone should avoid Astrozino!!

SilverB01
5 måneder siden
gbdk

I already saw that from what you wrote and from the complaint. I described our process and that you probably won't get any help from us.

So try to focus on the links I provided and see if it's possible to file a complaint there.

It's a shame that the casino didn't explain anything. That's quite necessary in any case. But I know that they usually only tell players something general because they can't reveal what they violated so that they don't pay attention to it later. 

I'm sorry. 🙁

4 måneder siden
gbdk

I’ve been scammed by astrozino online casino. I won 11400$ fair and square. In order not to pay out they told me that I contravened their t and c’s by providing fake documentation for verification, that I manipulated games and bonuses and disguised my identity. All of these things are False. I never did that nor do I know how. So they immediately removed all my winnings. They basically stole what was won fairly but they won’t reply when I asked them a thousand times to prove what they were claiming.

Lulu4321
4 måneder siden
gbdk

Hello, Lulu4321

I checked the casino's review, and to be honest, casinos with such low reputation scores can come up with anything. I know it's hard, but avoid such sites; if a problem arises, no one may be able to help.

https://casino.guru/astrozino-casino-review#tab=js-tab-reputation 👈

"Very high value of withheld winnings in player complaints in relation to the casino's size"

Such casinos usually do not care much about their reputation and are often completely unlicensed, which greatly limits the options available.

I hope they will, however, respond to your complaint at least.

4 måneder siden
gbdk

How do I file a complaint against astrozino

Lulu4321
4 måneder siden
gbdk

Hey... I'm glad you managed to file that complaint. I just moved this post of yours here so it doesn't get lost.

We will keep an eye on the complaint as well.

SilverB01
3 måneder siden
gbdk

Happened to me as well. I got 11100 confiscated and I did nothing wrong. My account was fully verified. They have done this to so many as I’ve read in many reviews in a variety of places. I can’t believe they are not being shut down. Clearly they are crooks.

3 måneder siden
gbdk

Why is no one shitting Astrozino down?

3 måneder siden
sedkgb

Jeg vil være helt ærlig og gøre en stor undtagelse for at svare dig, mit liv vil ikke længere være relateret til væddemål.

Jeg holdt helt op med at spille for et par måneder siden, og jeg vil aldrig spille igen, jeg har en fornemmelse, men ærligt talt ender spille normalt med et tab, ingen i verden vinder på den slags.

Jeg ved, de føler sig hårde! Jeg var i dine sko for et par måneder siden, og jeg kan sige, at du bogstaveligt talt har nul chance mod dem. Jeg kæmpede, men fik ingen hjælp fra nogen!

@Casinoguru overså et vigtigt punkt i hele min sag, og det er, at de kunne forhindre dette på en eller anden måde, så flere spillere ikke ender i samme situation som mig, men se, du er i samme båd som mig, og det ødelagde fuldstændig dine penge. Det er sket for flere spillere, og det vil også ske for flere nye spillere. Astrozino er den største svindler, der findes. Min konto blev verificeret, og der var penge på i flere dage, men endelig voksede min, og jeg tænkte, at det var tid til at behandle mine udbetalinger. 24 timer senere kommer en lang e-mail om, at mine penge var 0, og at der kun var 105 euro tilbage på min konto, og så forsvandt de.

Den klagede over VPN'en, de klagede over forfalskningen af ​​min dokumentation.

Helt ærligt, hvis du vil kæmpe, så gør det, men du vinder ikke. Jeg har henvendt mig til flere bettingsider som casinoguru, nogle har prøvet at hjælpe mig, men ingen har haft succes.

Mit bedste råd er at give op, holde op med at spille og i stedet forfølge dine mål i livet.

At de stadig slipper afsted med det er vanvittigt!!!

Automatisk oversættelse:
3 måneder siden
gbdk

I did try every avenue I could. They didnt reply and so casinoguru closed the case and all they get is a negative review. This is much more than that. They are stealing. I got the same excuses for taking my winnings as you did. I also got that their decision is final. My question is, how is it possible with so many complaints, they are still operating and no one shuts them down? I even filed a complaint with the entity that give the licence but got no reply. In the meantime they keep stealing and getting away with it. Thanks for your advice.

3 måneder siden
sedkgb

Jeg vil ikke huske så meget, jeg har bare droppet væddemål helt. Men jeg kan ikke huske, hvad deres licens hed, der er mange smuthuller, hvilket betyder, at de kan gøre, hvad fanden de vil med spillere og slippe afsted med det. Deres spillelicens er en af ​​de værste. Store spillere har seriøse spillelicenser, og det er sværere at snyde spillere for deres penge. Det bedste, du kan gøre, er at sluge tabet og komme videre, desværre har de også såret mig!!

Desværre slipper de stadig afsted med det, og ingen vil lukke Astrozino ned. Flere spillere vil slutte sig til dem og bogstaveligt talt blæse alle de nye spillere væk.

Jeg har givet slip på dem, men tro mig, kameratet findes, og de vil forsvinde en dag.


held og lykke med alt

Automatisk oversættelse:
Lulu4321
3 måneder siden
gbdk

Hello there, the current license is:

This is to certify that astrozino14.com is operated by Famagousta B.V, a company incorporated under the laws of Curaçao with Company Number 152449 and licensed by the Curaçao Gaming Authority to offer games of chance under license number OGL/2023/155/0098 in accordance with the National Ordinance on Games of Chance (Landsverordening op de kansspelen, P.B. 2024, no. 157).

The license was granted on 04/06/2025 and its current status is Active

The casino is, however, so bad that I would guess they do not care much about reviews or licenses, as your case sadly demonstrates. 🙁

SilverB01
3 måneder siden
gbdk

Hello,

if you want to file a complaint against a sportsbook, I recommend looking for websites that focus on reviewing sportsbooks. To be fair and square, I believe the only one worth trying is Ask Gamblers.

I'll share a few links with you, but players have reported that none of them have helped:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.safebettingsites.com/complaints/

https://www.askgamblers.com/betting-complaints

I only aim to help; the call is yours, of course. 🙏

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