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I WANT TO KNOW HOW DONI GET MY MONEY OFF THEM

Hello, I saw right away that you managed to open a complaint with us. 

Your problem is that you can't withdraw the money properly ? Did the casino tell you any reason why that is ? When did you make the withdrawal ? 

Have you verified your account here yet ? 

Tomas has already answered you, so feel free to answer his questions, just click here. ⬅️

Will wait for your answer.

I DEPOSITED $200 DOLLARS IN TO MY ACCOUNT I WON $800 THEN I WITHDRAW THE SAID THEY WERE PROCESSING TAKE UPTO 5 HOURS WELL NO MONEY AFTER 24HRS SO I MSG I GOT REPLY SAYING HOLD THEY WILL GET BACK TO ME STILL NO ONE HAS I CONTINUE TO MSG I GET SAME MSGS OVER AND OVER AGAIN SO I SAID I CANT PLAY WHILE WITHDRAW HAD FINALISED SO IF CANT PAY ME PUT IT BACK IN MY ACCOUNT SO I CAN PLAY JUST TO SEE WHAT HAPPENS WELL WITHIN SAY 1HR THE MONEY WAS BACK IN MY ACCOUNT THEN I GOT A MSG SAYING $800 GONE BACK IM TO YOUR ACCOUNT ON THAT MSG IS ATTACHMENT IN BLUE WHEN I HIT THAT IT CAME UP WITH SOME ONE ELSES DETAILS AND APPARENTLY THEY WON AND WITHDREW $21.50 WELL I STARTED PLAYING WITH THE $800 I GOT DOWN TO $140 THEN GOT IT BACK UP TO $802 SO I HIT WITHDRAW WELL IVE BEEN ASKING FOR MY WINNINGS TO BE PROCESSED FOR 5-6DAYS NOW I HAVE SCEEN SHOTS TO PROVE SO I BELIEVE THIS IS A SCAM

According to what I've read it's best if you don't do anything with the money now, because if you lose it we won't be able to help you. 

Now they're telling you that you have to wait again, yes? How long, did they mention that too ? 

You still have an open complaint, so if you hear anything new, be sure to let us know.

They just repeat same msg over and over



I see you didn't get very far and it's still the same as you say. However, we have no choice but to wait for the casino to actually send the money or for the team to investigate and contact them. 

But do you see in your withdrawals that they were approved ? That could be a pretty good development.

it’s still saying proceeing

What does the 4:34 status mean? The third withdrawal that I see on the screenshot that was completed was from what date ? Did you receive the money then ? 

Although, as I mentioned, you will have to be patient and I firmly believe that Tomas will get to you soon.

I would be happy if you had a good report and got the money. ☘️

STILL NO MONEY SAME MSGS OVER AND OVER AGAIN

It is far too early to push the complaint further, which I know is probably a piece of bad news. I'm afraid that we will have to accept that, at least for the final 14 full days, it's the casino's turn to handle this.

It has been a few days, if my memory serves me correctly, since the withdrawal request. Let's just hope they are working on that. There is not much we can do directly right now.

Well, at least we will be here for any updates in the future.

Fingers crossed!

THEY JUST KEEP SENDING ME SAME MSG OVER AND OVER AGAIN

Yes, I understood that much. Sincerely, I would not want to do the same. 🤷‍♂️

Aynway, is the capslock truly necessary? You have our undivided attention, though there is not much to do now, as I explained.

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Hello I already replied here in this thread.

Check it out 🙂