1 år siden
We are in a difficult position, our team usually do not adjust rating without an unresolved complaint. I empathize the situation was not handled pretty fairly, at least the way you describe it.
How about writing your own user review?
Bet Beard Casino – generel debat (side 2)
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1 år siden
This casino suddenly went out of operation with my (and other players') funds unpaid. You should urgently change the rating.
1 år siden
How about urgently submitting a complaint first, please? You know, we do not just change the rating based on forum posts. By submitting a complaint, you gave us a concern to investigate. How do you like the idea?
I found you've already have two experiences with this free feature, so feel free to submit another one and present proof.
1 år siden
Hey there!
I tried, and it failed. Thanks for the notice!
Could be an issue on the casino's servers, but to be sure we know what's happening, I informed my colleagues from the data team.
Would you update me if anything changes on your side, please?
1 år siden
Unfortunately, it is not a temporary issue, as on another rating site the casino is already stated as out of operation.
1 år siden
I'm sorry to say it but yes - you're correct, it's closed officially.
I would normally suggest submitting the complaint, but I'm not 100% it will provide a solution. However, I'll leave such a decision to you.
This link leads to the complaint section:
https://casino.guru/complaints/create
Let me know what you think about that.
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