Betandplay Casino – generel debat

Hvis du vil diskutere noget i relation til Betandplay Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Kasinoet lukker simpelthen kontoen uden forudgående varsel, og kunden bliver ikke informeret. Pengene på kontoen tilbageholdes blot. Jeg har aldrig oplevet noget lignende i 20 års gambling... dette sted er en skændsel.

Chat er inkompetent...ledelsen reagerer ikke.

Det er ikke muligt at indgive en klage her, fordi jeg angiveligt ikke udfylder captchaen, men den vises slet ikke for mig

If you are not able to submit a complaint here, please try to do so from another browser. Also, using the incognito window sometimes helps.

I hope that our team will really be able to do something with this issue of yours and help you out.

Have they sent any explanation by email to you regarding all that?

Nej, i chatten sagde de at kollegaerne ville tage kontakt...men det har de ikke i 2 dage......hvorfor skulle jeg bruge en anden browser, de sagde at ledelsen har spærret min konto, uanset hvilken browser jeg bruger...men pengene bliver nok tilbageholdt...det er mafia metoder

der sker ikke noget ... tag handling

Sorry, but you have misunderstood me here.

If you are unable to submit your complaint on our website and it always shows an error you mentioned before, use a different browser to log to our website and submit your complaint then.

It happened before that players were unable to submit it from Chrome, and when they switched to another one, it was all good.

Could you try that perhaps?

We are unable to take any action without you filing your complaint first, you know.

Jeg kan ikke gøre noget, uanset hvilken browser den altid vil have captcha, men den viser den ikke

I'm sorry to see another user facing the captcha problem.

Could you kindly post a screenshot so the website URL is visible once it happens, please? My colleagues are trying to locate the problem and this would help them greatly. 🙏

Was just wondering if any1 has made a withdrawal to NAB was wondering how long withdrawal took to hit Ur bank account

How long have you been waiting for yours?

Hi, thanks for describing the situation. 

Did the casino also tell you why you don't have the money yet? How long have you been waiting for it, please? Was there anything you needed to do, like verify?

Hej, jeg har et spørgsmål 🙂

Jeg spillede hos Bet and Play og vandt lidt, men jeg har følgende problem: Jeg brugte et Paysafecard til at indbetale, som jeg indløste. Jeg bekræftede mit ID med alle mulige ting, og min udbetaling blev altid afvist. Indtil nu havde jeg kun Paysafe-brugergrænsefladen, men ingen konto, så jeg kunne ikke få en Paysafe-"kontoudskrift". Mit spørgsmål er, hvordan kan jeg bekræfte min konto nu, da de kræver det, og jeg gerne vil hæve pengene.

Med venlig hilsen og tak for dine svar

Hello, I've encountered this problem before and sometimes it's really hard to explain it to the casino. 

Have you tried to ask if there is any alternative to verify the deposit or if there is nothing that can be done if you don't have an account there? 

If you couldn't get anywhere with them and nothing would help, I would recommend you to open a complaint, which I just noticed you already have open, and then our team will try to assist you.

I would try your best to reach an agreement with them first, but if they ask for something you can't deliver, then we will be at your disposal.

What do you say?

Det lyder dejligt, mange tak!

Det ville være dejligt, ja, casinoet lukker desværre

Oh, that's quite a twist, did you get an official notification about the closure?

Nej 😂 det var et tysk ordsprog, casinoet blokerer det.

So there is no official mention of it anywhere?🙂

Nej, der var ingen officiel meddelelse