Betano Casino – generel debat

Hvis du vil diskutere noget i relation til Betano Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Is Betano listed Casino Guru?I want to review Betano. Clicking on the link just gets me to the casino review page and in the search it just turns up on the forum.

Hello Frankey,

Betano is listed, you should be able to review it through the User reviews tab under the page browser, or alternatively click this link, please:

https://casino.guru/user-reviews

Can you do that, please?

I get it to check because I was not able to find the site too while using the VPN set to DE.

Will update you.

Thank you for reporting it to us.

I can do the review, however even directly clicking on it gets me straight to casino review front-page. I went to Betano CZ and this is working fine. However clicking on Betano de is not working, clicking on stoixman next to it got me to it as it should. I tried with brave browser and fire fox , using my WLAN at home, then my mobile provider, and then again using different locations with AdGuard VPN. The result was each time as described in this post. 

Hello Frankey,

I was trying to solve the problem in the meantime, waiting for some sort of update though.

I will let you know.

Hello! I personally like Betano, no questions asked, I usually play here

Hej alle sammen

Er der nogen der har erfaring med betano? Mine penge skulle være udbetalt for 2 måneder siden, men der er ikke sket noget endnu! Hver gang jeg kontakter kundeservice, kan min sag ikke findes, så efter at jeg truede sagen fandt de den! Jeg har indgivet en klage til ggl! Hvad skal jeg gøre nu? Jeg fik tilsendt en e-mail onsdag og blev forsikret om, at mine penge ville være der i dag, fredag. Da jeg spurgte støtte, sagde de, at jeg ikke skulle gøre mit håb op! Dette er underslæb, bevidst bedrag og bedrageri! Jeg har også kontaktet BaFin og ggl og vil nu indgive en klage på grund af ovennævnte punkter. Min største bekymring er ikke længere pengene, men det ville være rart, hvis de alligevel blev udbetalt! Min bekymring er, at de bare lyver og holder kunderne i godt humør og håber på, at det bliver løst. Mit spørgsmål til dig er, hvad kan jeg ellers gøre, og har nogen nogensinde haft noget lignende før?

hilsener

Hi there. No, wonder you are so suspicious, it has been quite some time, and as far a sI can guess you have not move forward the solution.

Can you please explain where and when did you lodged the complaint you mentioned? Is this suppossed to be the German Authority? If so, I would expect them to give you some sort of update.

If I may, what is the complaint about specifically - has there been any explanation of why the payment is so much overdue, perhaps some sort of security check for example?

I'll wait for your answer, though.