BetBRX Casino – generel debat

Hvis du vil diskutere noget i relation til BetBRX Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hvordan trækker jeg en klage tilbage

Hello,

Seems that you figured it out on your own 👍.

You should wait a bit:

"Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request."

Stay calm and update us, please.

Safety Index is HIGH, 8,1/10, and I see complaints, we all will lose money there. It was a bit too generous to give 8,1 to a brand new casino, registered in Curacao?

As far as you can see, there was no previous negative experience with them. There was only one approved complaint and that one was resolved. There was no reason to believe there's anything bad about the casino.

And what about NOW? It is almost one month that the casino stopped paying to anybody but you still keep their rating unchanged. There is a problem with your rating system and I think you should react more swiftly to what happens in the real time.

Hello,

Have you noticed the casino has closed?

https://casino.guru/betbrx-casino-review

I would say this is the reason why players can't get their winnings. It's sad, yet, as long as no one else is able to play there, no point in changing the rating to closed casinos.

I agree with you though, we could use any fresh feedback we can get - can you help us with that? Instead of tutoring? 🙂

I mean this feature is available 24/7:

For each casino separately.

Thank you in advance for your kind cooperation! ✨🙌

God eftermiddag, jeg har indgivet en klage her på guruen over betbrx hjemmesiden og jeg modtog simpelthen ikke mine gevinster og de blokerede min konto og også flere andre spillere, her sendte jeg alt hvad der var nødvendigt men til sidst fik jeg svaret at guru casino-webstedet ikke gjorde det. Jeg kunne ikke gøre andet, fordi betbrx-webstedet ikke reagerede på klagen, blev jeg informeret om, at webstedet var deaktiveret, men jeg så, at webstedet stadig fungerede. Jeg fandt ud af hjemmesiden gennem guru casino, det er derfor jeg registrerede mig og indbetalte, for her viste det at hjemmesiden var fra total sikkerhed og på betbrx selv er der en annonce for guru casinoet, som ville give mere selvtillid, men det gjorde jeg ikke modtage mine gevinster eller hvad der blev indbetalt, jeg gjorde

alt der blev anmodet om og intet, jeg fik ikke svar fra casinoguruen via e-mail, kun svaret at de ikke kunne gøre andet, jeg synes det er meget mærkeligt fordi de skulle gøre noget fordi jeg kun indsatte på siden fordi jeg troede den var troværdig, og fordi den havde guruens annonce på hjemmesiden. egen hjemmeside, vil jeg gerne vide, om det vil forblive sådan, hvis casinoguruen har en anden måde at hjælpe på, da jeg har prøvet alt, hvad jeg kunne.

Hello, I'm sorry you got yourself into this situation. I noticed that your complaint was closed as unresolved because the casino did not respond. We have no power to force the casino to do so. On the contrary, it has received black points which will be reflected in its saftey index. While I know this is not what players would expect, there is nothing more that can be done unless the casino is interested in cooperating. 

However, I noticed that Peter recommended in his complaint that you contact the licensing authority at this email: (info@gaming-curacao.com) and file a complaint here, which might help. Have you tried that yet?

Goddag Jairo, ja, jeg kontaktede Curacao og også Peter informerede om, at jeg ikke modtog noget svar fra Curacao, og hr. Peter svarede mig heller ikke. Tak for din opmærksomhed, jeg afventer dit svar.

Hello.

Well, there is not much we can do for you here on the forum. Kindly give Peter some time. The whole Team is dealing with an incredible amount of complaints.

I'm sorry. You need to wait.

Any news on this casino? Did they pay to anybody finally?

Hi, why are you asking ? Do you have any money or withdrawal problems in the casino ?