BetFlag Casino – generel debat

Hvis du vil diskutere noget i relation til BetFlag Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Jeg har ikke modtaget nogen bonusser

Hello,

did you meet all requirements, please? 🤔

What bonus did you try to get and what did the casino's support tell you about it?

Godaften, jeg læste i "casinoguru" anmeldelse af det førnævnte casino, at den daglige gevinstgrænse er € 5.000

Jeg har spillet på dette casino i lang tid, men det er aldrig sket for mig at vinde over 5.000 € på én dag.

Jeg kiggede også på spillekontrakten og de generelle betingelser, og jeg fandt intet, der udtrykkeligt sagde, at en sådan grænse eksisterer, så jeg spørger;

• casinoguru er sikker på, at der er en sådan grænse for gevinsterne hos BETFLAG CASINO '? hvis ja, hvordan fandt du ud af det?
• hvad nu hvis jeg vinder over 5.000 på én dag, måske på et slot?

Hello,

that's great that you checked the casino's reputation and the warning in advance!

According to the detailed information provided, it says exactly: "This casino has a win limit rule. You will not be able to win more than €5,000 per day."

It is in the general term and conditions:

Still, I have no clue how the casino enforces this rule, but I would guess that other possible winnings exceeding this limit will be voided - this is technically the easiest way.

Anyway, you can always ask the chat operator and paste here the reply - that would be pretty helpful.

What do you think?

Hej, læs godt: der står FEM HUNDREDE TUSIND (500.000) !!

😀 I see that now - sorry I'm not Italian so I relay on the translator and probably missed that.

I'll ask the data team about that, would be much easier, I guess.

Hej, intet problem, dette er deres svar, som jeg sagde:

vi bekræfter, at det samlede gevinstbeløb pr. enkelt spillekonto ikke må overstige 500.000 euro inden for 24 timer; derfor forbeholder Betflag SpA sig retten til ikke at udbetale gevinster, hvis dette beløb overskrides. Gevinsterne opnået på Lottospillene (Scratch & Win, Lotto, 10 & Lotto, MilionDay, Superenalotto) er en undtagelse, for hvilken gevinsterne uanset beløbet vil blive uddelt efter bestemmelserne i det enkelte spilreglement.

Så gennemgå alle oplysningerne, det var min fordel for dit forum.

The data team has checked it, and you are right - the limit was not accurate. Thank you very much for your effort we are all very grateful for your keen eye! 👍👏👏

The casino's score was adjusted because the warning is no longer valid.

Awesome favor! 🙏

Hej, jeg er ny i denne gruppe... Jeg vil gerne forstå, hvordan man hæver på betflag... efter at have tilmeldt sig og udnyttet casinoets velkomstbonus, er tiden kommet til at hæve... før du fortsætter, skal du lav et minimumsindskud med et kort... UDFØRT. Men efter det giver det mig ikke mulighed for at hæve med det kort

Are there any other withdrawal methods besides a card withdrawal? There should be, if there is no a withdrawal tab/facility then maybe it's only enabled once KYC is completed, try asking support, they should give more details

Hi, I've moved your response under the casino you're talking about. 

However, have you tried to ask the support where the problem is and how you could withdraw your money if your card is not working ? Have you met all the bonus conditions ? 

Ja, saldoen er nu reel, men den bliver ved med at fortælle mig, at jeg ikke kan hæve med mit kort, hvis jeg ikke laver en indbetaling først. Men jeg har allerede lavet flere indbetalinger med mit kort. Desuden har de ikke live support kun via e-mails, som de aldrig svarer på

Hi.

This is a very unfortunate combination, I must say. I'm also worried there is not much we can do without active support from the casino. For some reason, the usual process isn't working.

When exactly did you contact support for the first time, please?

Hej alle sammen, jeg deltog i en Capecod-slot-konkurrence på Betflag, og som vist i den endelige placering blev jeg nummer 5. Men med en masse nerver fortalte Betflag mig, at jeg blev nummer 6 uden at give noget bevis eller vise en placering. Jeg sendte dem skærmbilleder af rangeringen, men intet, de reagerer ikke. Forskellen mellem 5 og 6 er ret stor, den går fra en reel bonus på €750 (for at spille 1x) til en 500 spilbonus (for at spille 35x). Er noget som dette nogensinde sket for dig? Hvad kan jeg gøre? Tak til alle

Have you tried to contact the support by email to try and resolve this issue?

They should be able to explain everything to you, I believe.

May I ask if the contest has finished when you took this screenshot where you finished in 5th place, as you say?

We had another case last time where this exact thing happened and the player didn't wait until the ending of a tournament he participated in and thought that he finished on a certain place, you know.

Try to learn more regarding all this situation and let us know how it goes, please. Maybe then we will be able to help somehow.

Jeg er virkelig rasende på BetFlag Casino... Nytårsaften indbetalte jeg flere gange, og så anmodede jeg om øjeblikkelig udbetaling, da jeg har aktiveret mit IBAN-nummer og allerede har gjort det andre gange. Ærgerligt, at de ventede på min udbetaling i 3 timer. Jeg annullerede og anmodede 4 gange uden held, indtil jeg havde afspillet dem alle igen... det var tydeligvis ikke min hensigt... Jeg skrev to e-mails, men de opfører sig som idioter...

I'm sorry you lost your money, but if you make a withdrawal on New Year's Eve and wait three hours and nothing comes, I don't think that's a long wait. It's normal for withdrawals to be slower during this period for various reasons. 

If you can't wait, then there's probably some other problem. 

I would probably take a break from gambling.

Måske er der noget, der ikke er klart for dig... Jeg har altid hævet via øjeblikkelig bankoverførsel, ligesom de indbetalinger, jeg foretager, er øjeblikkelige... inden for 10-15 sekunder ankommer overførslen til mit IBAN, da det er aktiveret... Jeg har ingen problemer, men når jeg bliver snydt, som jeg blev nytårsaften, kræver jeg i det mindste en forklaring, hvilket de ikke har nedladende givet mig, på trods af at have sendt 3 e-mails, hvor de kun svarede, at problemet var løst for dem, da jeg anmodede om en refusion... siden hvornår involverer øjeblikkelig bankoverførsel en 3-timers ventetid????

Well, I believe no answer will satisfy you. I respect your experience, but your opinion is kind of dangerous. Take a look around this forum to see how many delays have been caused by the banking holidays. No, the 3 hour delay is not a scam, and the explanation is quite clear. It is indeed a shame you have not received a proper explanation or apology from the casino. However, the point of delay is to try to reduce it, not to create another one. I can't recall a single casino that would send an honest apology for 3 hours of waiting during holidays. I understand you would rather not see that and prefer to be angry. Okay, thank you for your efforts.

I expect we will disagree.

I would probably take a break from gambling too, if I were you.