BetsEdge Casino – generel debat

Hello, I signed up and played at betsedge, then paid out € 300 and uploaded my documents on Friday! I don't get any message back from support and my account has not yet been verified

LG

Hallo habe mich bei betsedge angemeldet und gespielt ,habe dann 300€ zur Auszahlung gegeben und meine Dokumente hoch geladen am Freitag ! Ich bekomme überhaupt keine Nachricht zurück vom Support und mein Konto ist auch noch nicht verifiziert

LG

Har kasinoet en live chat? Nogle casino -understøttelser fungerer ikke i weekenden, så det er muligt, at du får svaret fra dem i dag eller i morgen.

No, the casino doesn't have a live chat, just a message option ... but I don't get an answer

Nein das das casino hat kein live chat nur eine Mitteilung Option...aber da bekomme ich keine Antwort

Jeg vil sige, at hvis de ikke svarer inden for fredag, så bør du overveje at indsende en klage, jeg ville også prøve at kontakte dem fra en anden e -mail -adresse.

I have already submitted a complaint .. the support does not answer back no email nothing!

Habe bereits eine Beschwerde eingereicht..der Support meldet sich nicht zurück keine Email nix !

Det er mærkeligt, da du kontaktede dem på fredag, og det er onsdag 😕

Immediately after my payment I received an email that it was in the process ... I also replied to this email but there is no answer and my things are not processed

Habe direkt nach meiner Auszahlung eine Email bekommen das es im Prozess ist ..habe auch auf diese Mail geantwortet aber es gibt keine Antwort und meine Sachen werden nicht bearbeitet

Åh, jeg har læst alle kommentarerne, og jeg har også hørt den forkerte mening om Bestedge Casino fra mine venner. Generelt er det ikke let at finde et pålideligt online casino. Fordi mine venner har spillet i kasinoet i lang tid, hjalp de mig med at vælge et troværdigt casino, hvor chancerne for at vinde er store. Min favorit er slots. Hver gang jeg vil spille, laver jeg en lille slotindbetaling . Jeg lægger ikke mange penge i slots, og hvis jeg ser, at jeg taber penge, trækker jeg straks pengene tilbage. Meget behagelig med at foretage sådanne indskud.

Hello .. got my money yesterday! After I wrote another email to the gambling authority curacao and described it. Then I wrote to the support again and told them that I had complained! Then I got my payout but no answer from the support so far! I will not play in this casino anymore because there is simply bad support

LG

Hallo..habe mein Geld gestern bekommen! Nachdem ich nochmal eine Email an der Glückspielbehörde curacao geschrieben habe und den das geschildert habe. Habe dann auch nochmal den Support angeschrieben und denen mitgeteilt das ich mich beschwert habe ! Habe dann meine Auszahlung bekommen aber bis jetzt noch keine Antwort vom Support!Werde in diesen Casino auch nicht mehr spielen weil einfach schlechter Support da ist

LG

Gode nyheder! Det faktum, at du fik dine penge, er den vigtigste faktor, men jeg er enig, hvis du har dårlig erfaring med casinoet, skal du ikke spille der mere og finde en bedre 🙂

My experience with the site is not being very pleasant as it is impossible to have any contact with support. On August 5th I registered and made a deposit because I like the games and it is an apparently appealing casino. On 06/08 he says the request for the sake of winnings and I uploaded the documents for verification. The mobile number can only be verified by support and then the saga began... No answer! I managed only 1 time contact in the live chat but after my question the assistant turned off the chat. On 12/07 I receive an automatic email stating that the withdrawal has been cancelled, in case I didn't cancel it to contact support! So I did... Nothing responds... I made another withdrawal request. I don't know what else to do, but apparently these gentlemen don't want to pay! Any suggestions on what I can do?

A minha experiência com o site não está a ser muito agradável pois é impossível haver qualquer contato com o suporte. No dia 05 de Agosto registei-me e efetuei um depósito por gostar dos jogos e ser um casino aparentemente apelativo. No dia 06/08 diz o pedido de saquê dos ganhos e carreguei os documentos para verificação. O número de telemóvel apenas pode ser verificado pelo suporte e aí começou a saga... Não respondem! Consegui 1 única vez contacto no chat ao vivo mas após a minha questão o assistente desligou o chat. No dia 12/07 recebo um mail automático com a indicação que o saque foi cancelado, no caso de não ter sido eu a cancela-lo para contactar o suporte! Assim o fiz... Nada respondem... Efetuei novo pedido de saque. Não sei o que mais fazer, mas aparentemente estes senhores não querem pagar! Alguma sugestão do que posso fazer?

Hello, please contact the gaming authority certria@gaminglicences.com with your problem

Hallo wende dich mal mit dein Problem an die Gamingbehörde certria@gaminglicences.com

Det er jeg ked af at høre. Desværre er det noget vi ser ret ofte - kasinoer kommunikerer ikke til spillere. Det behøver ikke at betyde, at de ikke vil betale. Det kan simpelthen betyde, at kunden støtter os underbemandet, og de simpelthen ikke har tid til at svare. Anyway, hvis de ikke svarer, og du stadig ikke kan nå at verificere din konto og hæve dine gevinster, foreslår jeg, at du sender en klage her: https://casino.guru/complaints/create

Yes, that's what I plan to do in case they don't answer me. How did you get mobile number verification?

Sim, é o que penso fazer no caso de não me responderem. Como conseguiu a verificação do número de telemóvel?

Hello ... didn't have to press my cell phone number, just enter it! But everything else I had to upload to verify my account! And that took a long time or the support did not answer and did not process it! They only processed when I complained to the curacao gaming authority and informed them of this by email! Until today I haven't had any contact with support! Got my payout and then closed my account right there !!

Hallo ...musste meine Handynummer nicht betätigen nur angeben ! Aber alles andere musste ich hoch laden um mein Konto zu verifizieren ! Und das hat sehr lange gedauert bzw der Support hat nicht geantwortet und es nicht bearbeitet! Die haben erst bearbeitet als ich mich bei der curacao gaming Behörde beschwert habe und denen das per Mail mitgeteilt habe! Hatte bis heute keinen Kontakt zum Support! Hab meine Auszahlung erhalten und mein Konto dann direkt geschlossen da !!

Lol, supporten svarede stadig ikke? 😀 😲

Thank you for your help. Yesterday I sent the email to check with the casino's CC and today the money is in the account!

Obrigada pela ajuda. Ontem enviei o mail para certria com o CC do casino e hoje o dinheiro está na conta!

Pæn. Hvor lang tid har du ventet på tilbagetrækningen?

August 6th. But the problem is that they canceled my withdrawal without any explanation.

6 de Agosto. Mas o problema é que me cancelaram o saque sem qualquer explicação.