Betsio Casino – generel debat (side 3)

Another thing these people do is use fake business to take your deposit and make it look like you are paying for goods and services unrelated to gambling. For example, they took my £100 deposit under 'St Juvictech Nigeria' which was a website that appears to sell music. When I confronted them about this, they denied the allegation and the St Juvictech website was taken down a few days later. It is a clear breach of VISA/Mastercard rules on merchant coding and is a big problem in the offshore gambling space. They do it to get around fees, gambling blocks and taxes. I urge anyone to stay away from ALL offshore websites, not just this one.

Read this 🤣🤣

I saw the complaint that the casino did not provide sufficient evidence according to our team. 

So it's nice that they are trying to protect themselves on Trustpilot. 

It's a pity that it wasn't resolved in our complaint. 

I guess that's the only thing I would say about it.🤷‍♂️

Pas på casinoet!

Mine gevinster på €951,45 blev tilbageholdt med henvisning til "svigagtig aktivitet". Efter jeg anmodede om bevis, samt en klar erklæring, der specificerede, hvilken regel jeg overtrådte og hvornår, nægtede casinoet at give nogen oplysninger og fortsætter med at tilbageholde mine penge uden at fremlægge nogen beviser.

Der er allerede indgivet en formel klage til licensmyndigheden.

Men selv hvis jeg får mine penge tilbage (jeg giver ikke op), kan jeg ikke anbefale nogen at spille på Betsio.com eller Bets.io.

Det er ikke besværet værd.

Hello, I'm sorry to hear about this issue. It sadly does quite match the casino "qualities" we inform about in the casino review. 🙁 This casino in its current state really deserves to be avoided, and I appreciate that you reminded us of that here.

https://casino.guru/betsio-casino-review 👈

Let us know how AOFA deals with the matter, please. Hope it will be resolved fairly.

Tak! Jeg holder dig opdateret. Jeg har også indgivet en klage mod Betsio.com her. Jeg ville være meget taknemmelig, hvis du også kunne lægge pres på casinoet. Hvis jeg har lavet en fejl, skal casinoet bevise det, og hvis de ikke kan/vil, skal de refundere mine penge.

We always try everything possible to help ur users, but unfortunately, if casinos don't want to cooperate with us, then we are unable to do much, you know.

You need to keep in mind that we are just mediators between players and casinos, not an ADR.

Ja, det er jeg klar over.

Under alle omstændigheder kan det ikke skade, hvis der udover at rapportere til licensmyndigheden også kommer et vist pres fra din side =]

Of course, you did the right thing. So let’s see if the casino is willing to address this, though I’m quite worried about it.

But let’s leave the speculation for later. I’m curious myself to see how this all plays out with the licensing authority.

Good luck.🍀