blokering af flere kasinokonti

Hej, jeg har følgende problem: I et par dage nu er en række af mine casinokonti blevet deaktiveret. Uafhængige casinoer fra hinanden (dvs. ingen søsterkasinoer eller noget lignende). Og hver gang jeg spørger kundesupport, får jeg bare svaret "det er en ledelsesbeslutning, og jeg får ikke nogen præcise begrundelser"...Jeg har ikke foretaget nogen udbetalinger eller ændret noget ved min spilleadfærd...er der nogen har nogen ide om hvad dette kan skyldes? Og hvad kan jeg gøre for at modvirke det, eller i det mindste finde ud af årsagen?

Hello,

I think my previous response is valid even here. Check it out 👈

Especially what we call sister casinos, or casinos within the same group, take cooperated action if the decision to close the account for serious reasons takes place.

More and more, it sounds like the casinos have decided you get engaged in fraud. I'm not saying you did something like that; perhaps your details fitted the pattern of some group of players, so the casino just avoided the whole group at once. Hard to say with certainty.

spændende ved, at jeg slet ikke har ændret min spilleadfærd. Kan det have noget at gøre med, at online gambling faktisk er ulovligt i Østrig, og at operatørerne nu gradvist indser dette? Fordi jeg pludselig og næsten samtidigt blev bannet fra diverse casinoer...men som sagt har jeg ikke gjort noget anderledes end tidligere...så jeg ved ikke hvad jeg gjorde forkert

Hello,

Good point.

I believe if your version was likely, you would be informed about the reasons. Local restrictions are usually clearly communicated upon closing the account under such circumstances because, in most situations, casinos present it like something they could not avoid. On the other hand, it could have been an unscheduled step.

Do you know whether the gambling regulations got more severe recently? As far as I can tell, players from your country are not supposed to play outside the local licensing authority for many years already.

Perhaps you did nothing wrong at all. As I said, it is always possible. I know it stinks, but if you are not aware of anything unusual on your side, try not to be upset about it. I'd like to give you a decent explanation; sadly, sometimes, like in this case, only the management knows why... 🙁