2 år siden
Hvis du vil diskutere noget i relation til Bruno Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Bruno Casino – generel debat
2 år siden
Jeg har forsøgt at udbetale €50,00 kredit på bruno casino via crypto BTC i flere måneder! Jeg har nu indbetalt 3 × (!!!) via BTC Crypto i dag og også efter en time eller rettere adskillige TIMER! INGEN modtagelse af mit BTC Crypto-indskud og nu er udbetalingen på 50€ Btc Crypto til min Coinbase-pung stadig på "Status: WAIT", og jeg er nu fuldt verificeret siden den 29. januar 2022!! Nu i live chatten efter endeløs venten INGEN hjælp.. "indbetalingerne BTC-krypto vil blive behandlet og krediteret inden for en time" godt efter flere timer INTET at se fra alle tre indskud! Udbetalingen er stadig på "WAIT" Supporten vil gerne have et indbetalingsbevis med det samme og siden med dato, navn, iban er dette på pdf'en/skærmbilledet.. med Crypto indbetalinger men der er ingen "iban" og intet fulde navn! !!? ?? Live chat-agenten elliot siger "Betal venligst €20,00 igen med en korrekt personlig indbetalingsmetode til din casinokonto hos os, så vi kan udbetale samme vej tilbage til indbetalingsmetoden med dit navn og iban" WTF hvad er indbetalingen med mine 3 × 50 € i BTC Crypto??? Ikke noget!! Ingen hjælp og udbetalingen er stadig på "vent" nu virkelig fræk! Jeg har haft €50-saldoen siden slutningen af januar i år og blev fuldt verificeret på det tidspunkt, da live-supportagenterne sagde, at jeg kun behøvede at foretage en indbetaling godt. Jeg indsatte 3 gange i går €50 hver via Bitcoins, ingen af de 3 indbetalinger har blevet krediteret til deres status, alt stadig i venteposition som en status, og €50-kreditten er blevet slettet, og betalingen er blevet annulleret
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Daniel 2 år siden
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Automatisk oversættelse:
2 år siden
i played here today 1800€ it was impossible to win on the real live table grand casino .i see 3 videos in 1 spin 21.2 and 25 with different dealers.so evolution gaming. is offering scam games and call it live .i know what lag looks like .this was int .the numbers on the winning numbers board are seperated by 15 numbers between.so how is it possible casinos know about this provider is committing fraud but offer this to steal their customers ."we are licensed casino" i dont care .i dont think those license count for the game .disgusting tricks makes you hate yourself for ever begin to gamble online .really it kills some ones caracter .you know you are stolen but cant do anything about it .evolution gaming should be really investigated along with the casinos hiring there games .now i know why never show players or dealers on that table so they can copy and paste a video with losing numbers to steal your balance .i thought about it,evolution all their games are rng manipulated how is it possible to offer dual tables with out manipulation ?the company simple do not pay at all .that is why they are always listed on first at every casino site .free money .better donating to good cause then supporting criminal gangs .the casino is 100% responsible for my loss and they must refund my 1800€ .i dont care they are licensed .the area were they are lisenced shows what kind of people they are .
2 år siden
Hello,
I'm sorry you lose. If you have those doubts, try contacting Evolution. Gather proofs, and screenshot videos, and ask the game provider directly.
1
2 år siden
Evolution is one of the companies with 500 millions anual revenue with no phone or email to contact .very shady company.they have contact dources but only for third party.the customer (player)can only speak to them by a chat .they hide behind a chat in the backround like thieves in the night.i always wonderd why they are there they never help and they are very strickt in blokking the chat if they dont like your comments .they are not transparant at all .that is why they can keep going ripping off players .
2 år siden
I can only repeat that you have a chance to contact the licensing authority, and let them check it, I'd say.
1
2 år siden
Jeg har heldigvis aldrig haft problemer!
Bekræftelse og udbetaling altid super hurtig. 🙂
Automatisk oversættelse:
3
1 år siden
God aften. Jeg har et problem med identifikationen i Bruno casino. Måske kan nogen hjælpe mig. De accepterer heller ikke filerne via e-mail.
Automatisk oversættelse:
1 år siden
Hello,
I'd like to help, but I guess that it would need more details. Do I assume correctly that this casino uses some kind of uploader? If sending documents by email is not an option. 🤔
Kindly let us know what is exactly happening.
1
1 år siden
Dutch players who have played on this casino. Report the casino to the kansspelautoriteiten.
They do not have a KSA liscense.
You are obliged to get all your deposits back. They will decline so its important that the KSA will investigate Brunocasino and fine them.
1 år siden
Hvorfor skal de straffes med penge?
Sådan er det på de fleste casinoer, men du spiller sikkert oftere 🙂 og når du taber, skriver du ondsindede kommentarer? 😀
Automatisk oversættelse:
1
1 år siden
Yea right thats what I do sign up with many casino's and ask my money back.
Smartass.
I try to help people .. who are addicted and play at these casino's who take advantage of these kind of players. If the casino's have a liscense people who are in the system cant play. But the casinos without a liscense take advantage of the gambling addicts. Thats why I tell everyone report those kind of casino's to the dutch authority. So they will get a fine if they act without a liscense. And the casino will not accept dutch players anymore.
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1 år siden
Jeg er ikke en smartass, jeg siger bare min mening. 🙂
Der er tusindvis af licenserede kasinoer og alligevel spiller afhængige mennesker der hver dag.
Og når misbrugeren indser, at han ikke kan spille på en bestemt side, vælger han simpelthen et af de andre titusindvis af kasinoer og spiller der.
Jeg er helt enig med dig i, at misbrugere skal hjælpes.
Men sådan hjælper man ikke en misbruger.
Jeg er vokset op på gaden og kender snesevis af misbrugere, som ikke har haft gavn af alle disse terapier.
Tværtimod var nogle meget værre bagefter. Alt var fint i en måned, og så startede alt forfra. Så kom 0815 standardterapien, som du gør med alle, og spillet fortsætter, indtil mange endda tager deres eget liv.
Man behandler dem og så får de fleste tilbagefald igen. Hvorfor? For det handler IKKE om ludomanien i første omgang. Dette er ikke et afhængighedsspil!! Denne person har helt andre psykologiske problemer, såsom at være meget ensom eller ikke føle sig elsket, uden at have nogen til at stå ved siden af ham. Sådanne ting er det, der driver folk ud i afhængighed, desperation efter at leve og afhængighed .. Det er lige meget, om stofmisbruget er spilafhængighed, de vil bare flygte og opbygge en afhængighed, der gør dem mere skade.
Min erfaring er, at disse mennesker mangler kærlighed og ingen terapi, der allerede bruges dagligt som et standardprogram, og de fleste af misbrugerne ser dem allerede som et nummer, og for de fleste bliver det så almindeligt, at de ikke engang beskæftiger sig med det egentlige problem. så undrede jeg mig over hvorfor det ikke virkede
De spiller ikke, fordi de er afhængige af spil. Ligesom stofmisbrugere ikke tager stoffer, fordi de er så glade, og de nyder det.. de tager det som en flugt fra virkeligheden, selvom de fleste af dem ikke vil have tingene, og dagligt fortæller sig selv, at de ønsker at stoppe, men kan ikke, fordi hendes psyke er ødelagt.
Misforstå mig ikke, men denne form for hjælp, der tilbydes den ludoman, er ikke nyttig.
Hvis man virkelig vil hjælpe sådan nogle, koster det mange penge, som de fleste ikke gider have med!!
Det er lige meget, om du er afhængig af gambling eller stoffer, eller hvilken afhængighed du har, bør altid behandles med kærlighed.
Tag 10 misbrugere og sæt dem alle sammen på et dejligt stykke jord med masser af dyr, så de er i naturen og passer på dyrene og kommer ud af denne afhængighed.
Du skal vise dem det smukke og kærligheden og ikke en fortrykt terapi, som du går igennem som et nummer, for det er sådan det er skrevet.
Jeg tror ikke meget på al den hjælp, og jeg mener det ikke på en dårlig måde.
2 af mine venner tog deres eget liv. Den ene var 23 og den anden 28...de har begge været i terapi så ofte, at jeg ikke kan huske hvor ofte.
Intet hjalp. Hvorfor? Fordi de blev mishandlet.
Jeg ved ikke, om du forstår mig, men sådanne problemer kan kun løses med dybtgående og kærlighed.
For det første er misbrugere kun misbrugere, fordi de ikke kan klare livet.
Det er ligesom vores skolesystem. Sæt 40 små energiske væsener i et rum og lær alle 40 det samme, selvom hver af disse individuelle individer har forskellige styrker, og så føler nogle sig dumme, fordi de ikke forstår, hvad de bliver undervist, fordi deres styrker ligger et andet sted.
Sådan er det efter min mening med terapierne.
Alt er blevet så standardiseret gennem årene, at der kun er tal og ingen sjæle.
Det er min mening og det har den altid været.
Redigeret af forfatter 1 år siden
Automatisk oversættelse:
2
1 år siden
I agree... and there will be people out there who cheat the system do as you say. Register at casino's and try to get deposit back over and over again.
In the netherlands you have a system. You have to register with Cruks. And that means you can not play online casino anymore or even get in a landbase casino. You are blocked.
Mostly gambling addicts put them self in that system or loved ones can even get them in that system.
The problem with these foreign casino's if they act without a liscense.. the Cruks system will not work. So the addicts can play and get in trouble again. So many casino's without a liscense has blocked dutch IP adresses or blocked the dutch region ! This is very good. But some other casinos like Bruno casino do not. They know many gambling addicts will register, and addicts bring lots of money. So thats business for them. Even they know its illegal to offer games or target dutch players. They dont care... again because of the money they get off the players.
The KSA kansspelautoriteiten... investigates these casino's , and fine them ... thats why im telling people to submit a complaint with the KSA. So these casino's will stop doing this. Profit from these kind of players.
And I have to say there are many casino's who did act .. refunded deposits to players, blocked IP adresses, stop offering netherlands as a registering option. After they were informed that what they were doing was illegal.
I totally agree , addiction what ever kind of addiction is also related to psychic problems. That I cant help with. But I can try to help to stop casino's take profit of these addicts.
Im sorry to hear about your life story and friends. Seems like you know what you are talking about. And ofcourse you can have your opinion. And im just replying you with mine.
Redigeret af forfatter 1 år siden
2
1 år siden
Du har fuldstændig ret.
De fleste operatører bekymrer sig kun om pengene.
Af ren grådighed efter penge er de blevet hensynsløse over for mennesker og deres problemer, hvilket jeg absolut ikke kan forstå, for man har brug for penge for at leve, men dette stykke papir skal aldrig stå over mennesker, hvilket det desværre gør i vores tid. .
Det vil desværre altid ske.
Desværre vil der altid være casinoer, der vil tilbyde deres tjenester, fordi mange, mange millioner er på spil.
Desværre kan de fleste mennesker bedre lide penge end medfølelse eller næstekærlighed, selvom det bare er et stykke papir lavet af 🌳.
Personligt er jeg af den opfattelse, at hele vores system bør ændres, og at det sikres, at det forbliver menneskeligt og ikke kapitalistisk.
Penge er den nye tids gud, og nogle mennesker vil desværre altid foretrække penge.
Det sker desværre for mine venner hver dag.
Jeg tror, at hvis dem deroppe virkelig var ligeglade, kunne de ordne det, men penge smager bedre for de fleste..
Jeg håber, at vi en dag lever i en verden, hvor man slet ikke kan blive afhængig ❤️🕊
Jeg ønsker dig fortsat held og lykke og håber, at du kan hjælpe nogle mennesker lidt.
Den eneste nøgle ud af alt dette er kærlighed 🙂 🤜🏻🤛🏾
Automatisk oversættelse:
2
1 år siden
Yea right thats what I do sign up with many casino's and ask my money back.
Smartass.
I try to help people .. who are addicted and play at these casino's who take advantage of these kind of players. If the casino's have a liscense people who are in the system cant play. But the casinos without a liscense take advantage of the gambling addicts. Thats why I tell everyone report those kind of casino's to the dutch authority. So they will get a fine if they act without a liscense. And the casino will not accept dutch players anymore.
1 år siden
I would not say in general, casinos missing particular licenses are interested in scamming vulnerable players.
Though you are correct, players, on the other hand, share their level of responsibility. So if the casino is not licensed in the country you came from, it's an indicator you should not play there. If you do, you risk that any possible complications will be handled by the licensing authority only, not by your local law.
As a side effect, I feel addicted players always try to find their way to the casino, meaning what would happen if the local restriction settles the same level of protection as how we see that in the UK for instance?
All addicted players would play in casinos with the worst or no license because all the UKGC-licensed casinos can be blocked for them by Gamstop.
So by one click, they can self-exclude themselves from all legitimately licensed casinos in the UK, what options would such players take the moment they feel the need to play?
From my point of view, this whole situation needs a far more think-through solution.
Anyway, have you heard about the Global Self-Exclusion Initiative? I guess you would love the idea (Why the gambling world needs a global self-exclusion scheme
At Casino Guru, we think that the currently available responsible gambling tools offered by online operators do not create an effective barrier between struggling players and opportunities to gamble online.), but the journey has barely just begun.
If you feel the casino has treated you poorly or unfairly, you can always submit another complaint.🙌
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1 år siden
Hi,
i had the same issue and also from the Netherlands. I copied a part of your review and also report them to the KSA.
I have asked for a refund and explained them that is legal what they do here.
Now they suspended my account and telling me that is my own responsibility, but I truly did not know they did not have an lincence. Did you get any feedback from the casino ?
1 år siden
Yes they hide behind their own T&C and will not refund. Report them to the kansspelautoriteiten.
1 år siden
Ah so they are ignoring the laws. I just reported them at the kansspelautoriteitein. I will also ask a lawer to look at it.
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1 år siden
Hi,
i had the same issue and also from the Netherlands. I copied a part of your review and also report them to the KSA.
I have asked for a refund and explained them that is legal what they do here.
Now they suspended my account and telling me that is my own responsibility, but I truly did not know they did not have an lincence. Did you get any feedback from the casino ?
1 år siden
If I may step in,
I would like to point out that if you had the same chance to win as anybody else, asking for a refund sounds weird. I mean, If you won earlier, would you ask for a refund? Would you forfeit the winnings because now you know the casino is not licensed properly?
I'm not questioning the legality, though.
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