2 år siden
Hvis du vil diskutere noget i relation til CasinoBuck – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
CasinoBuck – generel debat
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2 år siden
Hej ... har ventet på en udbetaling i buck i over 24 timer. Jeg bliver på en eller anden måde altid afskrækket i chatten. Jeg har aldrig betalt derude før, og jeg er lidt usikker ... tager det nogle gange længere tid der? Får du dine penge?
Jeg bliver virkelig nervøs. Kan nogen fra administratorerne her måske hjælpe mig?
Redigeret af forfatter 2 år siden
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2 år siden
Do you already have your account verified in the casino? What do you mean that you're put off in the chat? Do they just stop replying to your questions?
2 år siden
Hello Daniel, well, they keep telling me my withdrawal is under review and I shall wait. When I ask whats the matter they just answer I shall wait. Completely useless. I am verified. Do you know the casino? Is it maybe really a coincidence and it takes that much time? I am really worried, know it completely differently, especially when you deposit and withdrawal via trustly,..
2 år siden
Honestly, these issues are pretty common for player from Germany since the new gambling law was introduced there. My private tip is that sending money to a German bank isn't that simple for the casino in case they don't have a German license so they try to find another way and possibilities. For example many German players were forced to withdraw using cryptocurrencies, because the casinos (not this specific one) told them it's not possible to send money to their bank account.
If you keep asking, they won't tell you the reason. That's for sure. The casinos can't say: OK, we know we shouldn't accept German players, but we do it anyways, which causes us some issues with payments and now we need to figure out how to get around it...
2 år siden
Thank you for your reply. But what can i do then? They don’t even tell me to use another method, they just tell me to wait…
2 år siden
spurgte direkte ... 
(hvorfor er Chris ovenpå, og jeg skriver med en Natalie ... hvem ved ...)
Redigeret af forfatter 2 år siden
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2 år siden
Honestly, if they ask you to wait, I'd wait. I'd give them max. 2 weeks and then I'd submit a complaint against them.
They¨'re license in Malta, which is a decent licensing authority so you actually have a chance to do something about it in case the withdrawal will be still pending.
Redigeret af forfatter 2 år siden
2 år siden
Forstået. Mange tak
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2 år siden
hej fabi og kom pengene på en eller anden måde? Bedste ønsker
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